Specialist Customer Support and USP Job at Danaher Corporation (Uppsala)

Job Responsibility

Be part of the Testa Center team, contributing to a broad range of activities spanning hands-on operational work, activity planning, and the development of future strategies
Act as an upstream expert with a focus on small‑ to pilot‑scale cell cultivation techniques, working closely with clients in a dynamic and collaborative environment
Support Testa Center clients in project planning, training, troubleshooting, and execution
Participating in project consortia together with external academic and non-academic partners and governmental bodies, contributing to project progress, follow-up, and reporting as needed
Contribute to continuous improvement by identifying gaps, appropriately escalating issues, and proposing solutions where possible
Maintain the center’s instrument park and ensure documentation of working routines and procedures
Represent Testa Center to a wide range of visitors—including students, researchers, companies, opinion leaders, and public and trade organizations—and participate in external conferences, networking events, and exhibitions as required
Support the coordination and preparation of the facility for wet lab exercises conducted by university organizations using Testa Center for higher education programs

MSc in biotechnology, bioprocess or biomedical engineering, or a related life sciences field
PhD within protein production or a related field is regarded as a strong advantage
Solid experience from an industrial environment, with a clear customer focus and diligence in delivery, is strongly advantageous
Excellent oral communication skills, with the ability to confidently present complex technical concepts and tailor messaging to different audiences
Demonstrated ability to define and communicate clear project objectives and priorities in dynamic or uncertain environments
Courage and professional judgment to advise clients proactively, even in situations involving uncertainty or potential risk
Analytical and solution-oriented mindset
High flexibility and the ability to switch efficiently between tasks
A self-driven, goal-oriented approach and a willingness to learn new things
English is the working language