Specialist, Customer Service

We save and sustain lives by being in charge for handling interactions with customers in regards to requirements such as scheduling and dispatch of purchase orders (including reverse logistics), product and service claims, adverse events, medical and machine technical support; compliance with customer requirements in terms of service and quality, aligned with the organization's objectives and policies. Likewise, we accurately help the customer, understand their demand and additional needs according to their structure and actively participate in customer improvement projects and initiatives.