Specialist Customer Care Job at Barclays (Knutsford)

Specialist Customer Care Support

Step into the role of Specialist Customer Care Support at Barclays, where you'll...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience of working in a customer facing service environment
Knowledge of Lending Operations, Collateral & Mortgage
Responsible for providing loans for business
A demonstrated ability to take ownership of projects and to lead them independently to successful conclusions
Good Communication Skills
Should have prior experience in Backoffice role (non-voice)
Flexibility in hours of work and ability to work changing shifts patterns
key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

Job Responsibility

Support the provision of customer service through various communication channels including chat, email and phone
Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of customer inquiries and issues related to the bank’s products and services, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

What we offer

Hybrid working
structured approach to hybrid working
supportive and inclusive culture and environment
flexible working arrangements
opportunity to embrace mobility

Fulltime

Customer Care Specialist

Join Our Team as a Customer Care Specialist! Are you ready to embark on an excit...

Location

United Kingdom , Farnborough

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Computer Literate: Proficiency in Microsoft Excel is a plus!
Confident & organised: You can manage your time and tasks effectively.
Enthusiastic & Willing to Learn: You have a passion for developing your skills.
Flexible & Adaptable: You thrive in a dynamic team environment.
Educated: Minimum GCSE or equivalent, including Math and English.
authorised to Work in the UK: You have the eligibility to live and work in the UK.
Detail-Oriented: You pay attention to the little things that make a big difference!

Job Responsibility

Answering phone calls, taking messages, and forwarding essential information.
Issuing accurate quotations using the correct part numbers and pricing systems.
Inputting and placing customer orders with precision.
Keeping up-to-date records of customer orders and quotations.
utilising Microsoft Excel, Word, and SAP to manage data effectively.
Processing customer invoices and handling filing, scanning, and e-invoicing tasks.
Liaising with our colleagues in Germany to prioritise urgent orders.
Providing general administrative support to the team to enhance operational efficiency.

What we offer

Permanent Contract: Enjoy the security of a full-time position.
Training Provided: We believe in investing in our people, and you will receive training tailored to your career aspirations.
Career Development: With us, you have the opportunity to learn new skills and progress within an administration career.
Supportive Team Environment: Join a friendly team where collaboration and communication are key.

Fulltime

Customer Care Centre Specialist

Customer Care Centre Specialist (Quality Assurance) role focused on maintaining ...

Location

Mexico , Ciudad de México

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passionate about customers and act to ensure a positive shopping experience
Passionate about growing and developing business
Always strive for excellence and high performance
Passionate about home furnishing, people's life at home and the IKEA range of products and services
Experience on Contact Centre: Quality Assurance supervisor or similar
Supporting and cooperating
Interacting and presenting
Analysing and Interpreting
Adapting and Coping

Job Responsibility

Ensure customers receive a consistent level of service by focusing on measuring and maintaining quality through a quality framework
Act as the Voice of the Customer by collecting and collating feedback, developing reports and providing insights and analysis
Update information for accuracy and relevancy on self-serve tools and websites
Work with business departments to understand business plan and long-term development needs
Support internal communications to align with IKEA's culture and values
Process and file all administrative documentation accurately and timely

Fulltime

Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Adriatic coast, between the Venetian lagoon and Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate well in English and another language, preferably German, Dutch or Italian
Hold a European Passport or nationality
Detail-oriented, organized, and proactive in their approach
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

Training Specialist, Customer Care Call Center

The Customer Care Training Specialist is responsible for delivering impactful tr...

Location

United States , Mesa

Salary:

25.00 - 27.00 USD / Hour

Strive Compounding Pharmacy

Expiration Date

Until further notice

Requirements

Must have a current and active Arizona Pharmacy Technician license (not Trainee License)
Must have a current and active PTCB or CPhT certification
2+ years of professional experience in Call Center Training, or Quality Operations
2+ years of professional experience with training and motivating adult learners
Strong written communication skills and the ability to create clear, comprehensive training materials
High attention to detail, strong organizational habits, and the ability to manage multiple and changing priorities
Comfort with fast-paced environments, evolving processes, and cross-functional collaboration
Experience with tools like HubSpot, Genesys, Slack, LifeFile, Google Workspace, and similar platforms
Pharmacy or healthcare experience

Job Responsibility

Facilitate new hire training sessions (systems, workflows, call handling, soft skills, etc.)
Deliver ongoing training such as refreshers, upskilling, and cross-training
Develop high-quality training materials including SOPs, job aids, interactive guides, and knowledge articles
Maintain the centralized Customer Care training guide and keep all documents version-controlled and up to date
Manage onboarding schedules, track trainee progress, and coordinate with supervisors to ensure readiness for live calls
Conduct call reviews, QA assessments, and follow-up coaching to support trainee success
Identify knowledge gaps and implement solutions such as updated guides, FAQs, workflows, or training modules
Collaborate with Customer Care leadership, QA, Pharmacy, Billing, and Technology teams on updates, new processes, and large rollouts (Genesys, HubSpot enhancements, workflow changes, etc.)
Support change management by preparing training communications, launch plans, and educational materials

What we offer

Employer paid healthcare coverage available after 30 days of employment
Choice of an FSA/HSA
Voucher for new hire scrubs (if applicable)
Parental leave
401(k) plan with matching contributions
Weekends and holidays off
FREE COMPOUNDED MEDS to employees and immediate family members

Fulltime

German Speaking Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Between the Venetian lagoon and the city of Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate in English and German
Hold a European Passport or nationality
Detail-oriented, organized, and proactive
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

German Speaking Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Between the Venetian lagoon and the city of Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate in English and German
Hold a European Passport or nationality
Detail-oriented, organized, and proactive
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

Customer Care Specialist

Put Customers First and Build Your Career in Customer Service. Are you passionat...

Location

United Kingdom , Edinburgh

Salary:

26000.00 - 27000.00 GBP / Year

HGV TRAINING NETWORK

Expiration Date

Until further notice

Requirements

Excellent communication and active listening skills
Strong problem-solving ability and attention to detail
Ability to multitask and manage workload effectively
Previous experience in customer service, contact centre, or retail support roles preferred
Positive attitude and team player mindset

Job Responsibility

Handle inbound and outbound customer queries via phone, email, live chat, and social media
Provide clear advice and support throughout the customer journey
Resolve issues quickly and effectively, ensuring customer satisfaction
Coordinate with suppliers and partners to guarantee smooth service delivery
Manage complaints with empathy and a solutions-first approach

Fulltime

Specialist Customer Care

Barclays

Location:
United Kingdom , Knutsford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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Specialist Customer Care

Barclays

Location:United Kingdom , Knutsford

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 04, 2026

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Location:
United Kingdom , Knutsford

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 04, 2026