Specialist Customer Care - Mortgages CME Job at Barclays (Glasgow)

Specialist Customer Care - Mortgages CME

Join us as a Specialist Customer Care - Mortgages CME (Customer Mortgage Expert)...

Location

United Kingdom , Sunderland

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Great resilience and a clear understanding of Barclays’ values and company principles
Excellent communication skills, with the ability to engage and support customers effectively
Experience working in a regulated business environment
CeMAP qualification (or progress toward it)
Previous customer service experience

Job Responsibility

Supporting customers throughout their mortgage journey by triaging enquiries, ensuring high‑quality appointment bookings, and promoting digital self‑serve options
Manage post‑application queries on application progress and provide post‑completion support, including payment adjustments, direct debit updates, and mortgage redemption enquiries
Provision of customer service through various communication channels including chat, email and phone
Execution of customer service requirements to resolve more complex, specific customer needs
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of specific customer inquiries and issues related to the bank’s products and service
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

What we offer

Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations

Fulltime

New

Qualified Domestic / Social Housing Electrician

We are a leading, community-focused housing provider dedicated to delivering hig...

Location

United Kingdom , Kensington and Chelsea

Salary:

55000.00 GBP / Year

Randstad

Expiration Date

July 29, 2026

Requirements

18th Edition qualification
Fully qualified to work in a domestic environment
Full UK Driving Licence
Own hand and power tools

Job Responsibility

Complete electrical repairs, maintenance, and installations in occupied and void domestic properties
Execute 5-year cyclical testing and inspection programmes across residential properties and communal spaces
Support planned upgrade works, including kitchens, bathrooms, heating systems, and communal lighting
Use NICEIC certification software (or similar systems) via a company tablet to accurately log, certify, and sign off works
Maintain a clean, well-stocked, and safe company vehicle

What we offer

Company Van
Fuel Card
Uniform
PPE
Tablet
Phone
28 Days Holiday
Generous Pension
Life Assurance

New

Commercial Manager

We are seeking an experienced Commercial Manager to join the logistics team, man...

Location

United Kingdom , North London

Salary:

80000.00 - 110000.00 GBP / Year

Randstad

Expiration Date

July 15, 2026

Requirements

Minimum 10 years of commercial experience in the construction industry with a proven track record
Strong financial, commercial, and legal understanding of complex projects
Excellent leadership, negotiation, and problem-solving skills
Experience managing contracts, procurement, and supply chain strategies
RICS/CICES accredited degree and progressing toward full membership
Candidates must be eligible to live and work in the UK

Job Responsibility

Lead the commercial management of logistics operations, ensuring compliance with contracts and risk mitigation strategies
Prepare and manage accurate payment applications, cost reports, and contract documentation
Oversee supply chain procurement, negotiate contracts, and manage supplier performance
Develop and implement commercial strategies to enhance value for money
Build and maintain strong working relationships with internal teams and external stakeholders

Fulltime

New

Managing Quantity Surveyor

Are you ready to shape the future of the UK's infrastructure? Our Client is hiri...

Location

United Kingdom , North London

Salary:

70000.00 - 90000.00 GBP / Year

Randstad

Expiration Date

July 15, 2026

Requirements

Proven NEC contract experience (Essential)
Experience within major Civil Engineering projects
Valid CSCS card
BSc/MSc in Quantity Surveying or equivalent experience
RICS, ICES, or CIOB membership
Eligibility to work and live in the UK

Job Responsibility

Reviewing tenders and cost data
Preparing revised project forecasts
Managing monthly CVR and commercial reports
Reporting commercial progress to senior staff
Producing accurate forecasts of project costs to completion and final value
Monitoring projected costs to align with budgets
Ensuring timely information exchange between customers, subcontractors, and departments
Overseeing cash flow and valuation plans to ensure timely and accurate applications
Advising on alternative forms of contract and procurement arrangements
Managing commercial risks, opportunities, and disallowed costs

Fulltime

Shop Manager

Location

United Kingdom , Hatfield

Salary:

14.41 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family

Job Responsibility

Processing customers' bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Fulltime

Security Supervisor

W Edinburgh is hiring a Security Supervisor! We invite you to play an integral p...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

The ability to stay calm under pressure
The ability to inspire confidence in others
Strong multi-tasking and prioritization skills
Excellent communication skills
Previous experience working in five-star, luxury hotels
A positive mindset
A genuine passion for working in hospitality

Job Responsibility

Create a positive working environment, while providing support and guidance to the security team
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Conduct daily physical hazard inspections
Respond to accidents, contact Emergency Medical Services or administer first aid/CPR as required
Assist guests and employees during emergency situations
Complete and generate incident reports, ensure proper record keeping as per W standards, policies and procedures
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest and employee disturbances
Complete incident reports to document all Security related incidents
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation

What we offer

World class training and development, including leadership development
Unlimited career opportunities (internationally and locally)
Wellness and mental health programmes
Discounted accommodation, food and beverage in over 9,000 hotels all over the world
Discounts for your friends and family
Specially curated discounts in thousands of shops

Fulltime

Senior Digital Marketing Manager

Gem’s marketing team is scaling fast, and paid digital is the engine behind our ...

Location

United States , San Francisco

Salary:

153000.00 - 170000.00 USD / Year

Gem

Expiration Date

Until further notice

Requirements

5+ years of B2B digital marketing experience, with at least 3 years focused on managing paid channels (Google Ads and LinkedIn Ads required)
Deep, hands-on expertise in Google Ads: search, display, remarketing, account structure, bidding strategies, and conversion tracking
Deep, hands-on expertise in LinkedIn Ads: sponsored content, conversation ads, audience targeting, matched audiences, and ABM campaigns
Proven experience building and scaling account-based advertising programs that deliver measurable pipeline results
Experience using intent data or enrichment tools (e.g., Vector, Clay, 6Sense, DemandBase, Bombora, or similar) to inform targeting and campaign strategy
Strong analytical skills with experience in marketing attribution (Bizible or equivalent), CRM reporting (Salesforce), and data visualization (Looker or similar)
Comfort with marketing automation platforms (Marketo preferred) for lead flow, scoring, and campaign integration
Demonstrated AI fluency: you actively use AI tools to improve campaign performance, whether for ad copy, audience analysis, reporting, or workflow automation
Experience in B2B SaaS is required
Strong project management skills and ability to manage multiple campaigns and stakeholders simultaneously

Job Responsibility

Own and optimize paid campaigns across Google Ads, LinkedIn Ads, and other B2B platforms, with full accountability for budget, targeting, creative, and performance
Manage and allocate a $1M+ annual digital advertising budget across search, social, display, and ABM channels
Build and execute account-based advertising programs using intent data and enrichment tools (we use Vector and Clay) to target high-value accounts through the buying journey
Design and run structured testing programs (A/B, multivariate, audience, bidding) to continuously improve campaign efficiency and conversion rates
Track, analyze, and report on pipeline-impacting metrics including CAC, CPS2, pipeline influence, and ROI on a daily, weekly, and quarterly cadence
Partner with product marketing to align ad messaging with product positioning, launches, and competitive differentiation
Collaborate with content and creative teams to develop high-performing ad assets, landing pages, and syndication programs
Work closely with revenue operations to ensure clean data flow from ad platforms through Marketo and Salesforce, and accurate attribution tracking
Align with SDRs and sales on targeting, messaging, and lead quality to ensure marketing-sourced leads convert at high rates
Use AI tools to accelerate workflows: ad copy generation, audience research, performance analysis, creative iteration, and reporting automation

What we offer

Highly competitive salary & equity
10-year window to exercise your stock options
Supportive Flexible Time Off program
16 paid holidays, including regular company-wide wellness days
Best-in-class medical, dental & vision insurance
$1,200 annual stipend for learning and development opportunities
16 weeks of Paid Parental Leave for birthing and non-birthing parents
New Parent Perks totaling $1,500 and flexibility upon return to work

Fulltime

Security Supervisor

Patrol all areas of the property; secure rooms; assist guests with room access. ...

Location

Morocco , Rabat

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience
Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Enter and locate work-related information using computers and/or point of sale systems
Move at a speed required to respond to work situations (e.g., run, walk, jog)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Job Responsibility

Patrol all areas of the property
secure rooms
assist guests with room access
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
Monitor Closed Circuit Televisions and alarm systems
Authorize, monitor, and document access to secured areas
Assist guests/employees during emergency situations
Respond to accidents, contact EMS or administer first aid/CPR as required
Gather information and complete reports
Maintain confidentiality of reports/documents, release information to authorized individuals

Fulltime

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Specialist Customer Care - Mortgages CME

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Specialist Customer Care - Mortgages CME

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