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This position involves overseeing security alarm systems, monitoring alerts, and responding in real-time to ensure the safety and security of associates and facilities. This role requires proactive monitoring, decision-making, and coordination to ensure safety and security across multiple locations.
Job Responsibility:
Investigate alarms and alert appropriate authorities (security patrols, fire services, or police)
Assist associates with safety or security events
Monitor travel safety and security for assigned associates
Conduct reviews of multiple systems to detect potential risks
Coordinate corporate responses to safety/security events through advisories
Compile daily and incident reports
Follow company policies for managing incidents from minor issues to global crises
Ensure confidentiality of customer information
Requirements:
Strong attention to detail
Experience with security or CCTV systems (preferred)
Ability to work independently
Clear and efficient communication skills
Customer service experience (preferred)
Basic computer skills
Alarm operations, alarm licensing, or related area (preferred)
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