Specialist, Accounts Receivable Job at Belden, Inc (Richmond)

Job Description

Belden’s Dispute Management Specialist protects the company’s investment in accounts receivable related dispute management by controlling delinquent disputes, investigating discrepancies, and collaborating with other departments to streamline this activity. Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our Accounts Receivable and Shared Services teams investigating key account disputes with exemplary customer service and communication.

Job Responsibility

Establish and maintain professional relationship with the customers and Belden associates to facilitate the management of customer accounts receivable disputes by phone, visits, and e-mail communication
Assist in keeping the customer accounts as current as possible by managing customer disputes in timely fashion, utilizing Belden systems for highest efficiency, preparing clean-ups, working with Belden business units for credit approval, providing evidence and approvals for credit processing
Establish good communication between Department members by keeping good notes and follow-ups on the system
Represent Belden to all customers, internal and external, by upholding our Core Values if in a remote setting
Completes all other duties as assigned

Requirements

Associate or Undergraduate degree in Accounting, Finance, or equivalent experience
Three years of relevant work experience
Flexibility and comprehension work in multiple ERP systems
Ability to build and manage relationships
Ability to communicate effectively (written, verbal/presentation and active listening)
Knowledge of Microsoft Office applications
Customer service
Timely decision making
Strong ethics and values
Problem Solving
Managing and Measuring Work

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Specialist, Accounts Receivable

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