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Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we'll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
Job Responsibility
Retrieve remittances from Vendor Management System portals, verify talent and week-ending data, analyze variances, and prepare payment files for processing
Apply cash payment remittances lockbox, ACH/Wires and CC accurately and perform complex reconciliations for unapplied cash or missing remittances
Process cash moves, offsets, write-offs, and refunds in multiple systems via the ticketing system, ensuring mandatory approvals
Manage PCI-compliant Credit Card requests, including granting access, setting up Autopay, processing exception payments, and resolving weekly error/reject reports
Execute critical Month End Close processes, including clearing query, opening new accounting periods, and updating department IDs
Investigate misapplied payments and resolve incoming customer or internal inquiries through detailed research in PeopleSoft, Ivanti, and banking portals
Proactively contact customers for missing remittance details using escalation steps
Identify and document process optimizations to make the department scalable using improvement logs
Maintain department efficiency by providing ongoing training
Work directly with customers to improve remittance processes and enhance relationships
Assist Credit Manager with productivity of cash application staff and provide performance and attendance feedback
Reports to the Cash Manager
Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc.
Support Manager with daily administrative functions
Requirements
Regulatory Compliance
Billing
Retrieve remittances from Vendor Management System portals
Verify talent and week-ending data
Analyze variances
Prepare payment files
Process cash moves and offsets in multiple ERP systems
Imperative to constantly improve processes and technology
Work with AR support team
Work directly with customers
Handle credit card requests while remaining PCI compliant
Investigate misapplied payments
Clear unapplied cash
Resolve incoming customer or internal inquiries through detailed research in ERP and banking portals