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Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Responsible for accurately applying customer payments, managing financial exceptions, and researching complex accounts to ensure ledger accuracy in a timely and efficient manner. Responsibilities include training cash application staff, while adhering to outlined policies and procedures. $1.4B in annual revenue, 20K customers, 30K customer locations
Job Responsibility:
Apply cash remittances consisting of lockbox deposits, credit cards, and ACH/Wires accurately and timely
Ensure that customer remittances are posted within agreed upon service level commitments
Monitor and administer month end close processes and reporting
Maintain department efficiency by providing ongoing training
Assist in formulation improvement and implementation of policies and procedures
As necessary, work directly with customers to improve remittance processes and enhance relationships
Assist Credit Manager with productivity of cash application staff and provide performance and attendance feedback
Maintain detailed documentation of events
Support Manager with daily administrative functions
Retrieve remittances from various Vendor Management System (VMS) portals
Process cash moves and offsets in multiple ERP systems
Work with AR support team to help administrate unapplied cash
Work directly with customers to improve remittance processes and enhance relationships
Handle credit card requests while remaining PCI compliant
Investigate misapplied payments, clear unapplied cash, and resolve incoming customer or internal inquiries