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The VMS Analyst reconciles the VMS system timecard data against the Company timecard data each week to ensure accurate payroll and billing. The Analyst is responsible for a group of customer accounts (portfolio) and provides analysis; performs reconciliation’s, prepares billing adjustments; educates field partners, prepares reports; and performs administration functions. The VMS Department manages approximately 20% or $350M of total annual revenue. Each Analyst is expected to manage a diverse portfolio and perform all related tasks efficiently.
Job Responsibility:
Perform weekly reconciliations of VMS data to Randstad data for payroll and billing
Manage variances through sales adjustments, pay/bill adjustments or write-offs
Provide customer service through written and verbal communications to field partners, VMS support teams, clients and other Randstad internal departments
Manage VMS DSO within contracted terms plus 5 days which includes: Identifying, documenting and resolving all outstanding AR matters that require research
items under research are not to exceed 2.0% of the total assigned portfolio
Working with MSP and/or client to resolve billing or payment issues
Identify processing inefficiencies or gaps
Determine and document a solution
Communicate and train process changes as needed
Assisting in special projects as necessary/required