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Specialist 2, Product Sales Support & Analysis

United States, Pembroke Pines · Job Posted May 30, 2026
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Job Description

Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports. Works with moderate guidance in own area of knowledge.

Job Responsibility

  • Administering sales reports and client activity for Product Sales Support team
  • Providing analytical and statistical support and preparing standard sales forecasts, budgets, projections and other management reports
  • Preparing daily, weekly and monthly sales reports
  • Tracking, verifying and reporting data for the Sales team to support sales initiatives including sales incentives and contests
  • Responding to and resolving basic account calls and/or escalating non-technical issues for all accounts to the Product Sales Support Supervisor
  • Receiving agreements from product sales team and entering the information into databases
  • Acting as liaison between Sales, Marketing and IT to provide insight-driven and actionable database query requirements
  • Maintaining current information on Comcast products, services, equipment and marketing promotions
  • Conducting clerical research which requires an understanding of departmental programs, policies and procedures
  • Researching, processing and managing customer escalations
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Other duties and responsibilities as assigned

Requirements

  • Bachelor's Degree
  • 2-5 Years Relevant Work Experience
  • Customer Experience (CX)
  • Collaboration
  • Teamwork

What we offer

  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more

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