CrawlJobs Logo
Comcast Advertising Logo Comcast Advertising · Sales

Specialist 1, Technical Product Sales Support

United States, Baltimore, Maryland 26.42 - 39.63 USD / Hour · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

This position delivers technical knowledge and assistance to customers and internal teams for effective use of technical products. The Technical Product Sales Support Specialist 1 acts as a connection between sales, engineering, and customers to resolve technical questions. Responsibilities include addressing concerns, resolving problems, and enhancing product performance to align with business objectives and customer satisfaction targets.

Job Responsibility

  • Providing technical guidance to sales teams and customers during the product selection and implementation process
  • Assisting in troubleshooting and resolving technical issues related to product performance or application
  • Preparing and delivering technical presentations and product demonstrations to internal teams and customers
  • Collaborating with engineering teams to address product-related inquiries and improve customer outcomes
  • Maintaining accurate documentation of customer interactions, technical solutions, and product updates
  • Supporting the development of training materials and resources for internal teams and customers
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Other duties and responsibilities as assigned

Requirements

  • Bachelor's Degree
  • 0-2 Years relevant work experience

What we offer

  • Paid Time off
  • Physical Wellbeing
  • Financial Wellbeing
  • Emotional Wellbeing
  • Life Events + Family Support
Comcast Advertising - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Specialist 1, Technical Product Sales Support

8 matching positions

Technical Product Support Specialist

The Technical Product Support Representative is to provide world class technical...
Location
Location
Canada , Victoria
Salary
Salary:
65000.00 - 75000.00 USD / Year
synapse-its.com Logo
Synapse - Manufacturing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED mandatory
  • bachelor's degree is highly preferred
  • Excellent interpersonal and communication skills
  • High technical acumen with electronics and traffic and pedestrian safety hardware and software systems
  • Strong understanding of traffic signal control technologies
  • Patience with customers and excellent phone communications skills
  • Ability to explain technical products to non-technical and technical audiences
  • Solid problem-solving skills
  • Ability to work collaboratively with cross-functional teams and field application engineering team
  • Technical writing skills
Job Responsibility
Job Responsibility
  • Provide world class technical support to customers of Synapse ITS products
  • Answer initial questions/requests and provide step-by-step guidance
  • Utilize ticketing software, CRM software, ERP software and other tools to successfully resolve issues
  • Process warranty and non-warranty RMA claims
  • Be responsible for the technical understanding throughout the products life cycle
  • Conduct technical support, primarily via telephone and email, directly with customers to diagnose and resolve product and installation issues
  • Work closely with the engineering and marketing teams to develop content for training tools, manuals, knowledge portals and technical bulletins
  • Use a ticketing system to open, track and close customer issues
  • Provide necessary reports and feedback to product marketing and engineering
  • Demonstrate proficiency in MS Office, HubSpot CRM, and other internal software systems
  • Fulltime
Read More
Arrow Right

Sales Support Specialist

As a Sales Support Specialist, you will be a key point of contact for merchants,...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
mypos.com Logo
myPOS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in a customer-facing role
  • Native-level Portuguese and excellent English, both written and spoken
  • Strong communication skills and a customer-oriented, problem-solving mindset
  • Experience working with CRM, ticketing or administrative systems, as well as Microsoft Office tools
  • Interest in technology and willingness to build further knowledge in fintech and payment solutions
  • Proactive, flexible and collaborative approach, with strong attention to detail
Job Responsibility
Job Responsibility
  • Provide first-line support to merchants, partners and sales consultants in the region, ensuring timely and accurate resolution of requests
  • Assist customers with questions related to myPOS accounts, and general product usage
  • Guide customers through the account opening process, ensuring clarity and a smooth customer experience
  • Identify opportunities for upselling, cross-selling and retention based on customer needs
  • Monitor daily customer cases, including technical and commercial queries, complaints and follow-ups
  • Maintain accurate information in CRM and internal systems and collaborate closely with teams across Sales, Operations, Business Development, Support and Finance
What we offer
What we offer
  • Private Health Insurance
  • Meal Vouchers
  • 22 days annual holiday
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
Read More
Arrow Right

Technical Support Specialist - Corporate

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Türkiye , Istanbul
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 years corporate customer management experience in fixed&mobile telecommunication
  • Fluent in English both verbal and written
  • Good understanding of fixed product and services
  • Good understanding of request management process
  • Good understanding of incident management process
  • Good understanding of IP networking technologies
  • Good level of troubleshooting abilities on ip networking environment
  • Cisco CCNA Certification or equivalent accreditation in ip networking
  • Excellent Problem solving skills
  • Good communication Skills
Job Responsibility
Job Responsibility
  • Answering calls and e-mails of mobile and fixed customers in its portfolio.(TOP200 customer)
  • To meet customer requests for information, transactions and complaints. To take the necessary actions to follow up on complaints and requests that cannot be resolved at first contact and to direct them to the relevant teams. Ensuring that the records are analyzed within the targeted periods. Regularly via outbound call
  • Conducting customer visits supported by invoice analyses, tariff details and reports for campaigns. Participating in the Sales Manager's customer visits, especially during retention periods.
  • Regularly calling for "healthcheck" and "debt reminder" via outbound call or e-mail.
  • To follow and implement all kinds of operationally new and changing processes, information and application changes. To follow the Atlas information platform appropriately and accurately. Giving feedback on deficiencies and errors.
  • To provide feedback to the management team by anticipating potential problems or dissatisfaction and potential opportunities in order to improve service quality and maximize customer satisfaction.
  • Introducing Metro Ethernet/RadioLink/Bulk & Fast Sms products to the customer via e-mail and outbound call and sending leads to the Sales Manager. In this context, actively using Red CRM.
  • Ensuring that documents are completed by tracking missing documents
  • Following and implementing company and department policies and procedures
  • To ensure that customers who want to close their lines keep their lines active by providing appropriate arguments in order to reduce our voluntary churn.
Read More
Arrow Right

Technical Support Specialist

We're looking for a high-performing Technical Support Specialist to provide exce...
Location
Location
Canada , Vancouver
Salary
Salary:
Not provided
getmaintainx.com Logo
MaintainX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of experience in customer support experience in a SaaS or B2B environment
  • Good proficiency with Excel
  • Familiarity with customer support/help desk ticketing software (Zendesk, Intercom, or similar platforms)
  • Effective written and verbal communication skills
  • Organized, detail-oriented, and capable of managing multiple tasks simultaneously
  • Ability to learn new technologies quickly and adapt to evolving processes
  • Basic familiarity with tools such as Jira, Notion, Zoom, Salesforce, and G-Suite
  • Bachelor's degree or equivalent experience
Job Responsibility
Job Responsibility
  • Respond promptly and accurately to customer support inquiries through email and chat
  • Assist customers via calls when necessary to troubleshoot and resolve issues
  • Provide clear guidance on product features and functionality to customers
  • Triage, document, and escalate product bugs using Jira to Engineering and Product teams
  • Suggest practical work-around solutions when the product doesn't fully meet customer needs
  • Document product feature requests and trends to share insights with the Product team
  • Coordinate meetings between customers and sales representatives when pricing or additional consultation is required
  • Get on calls to better understand customer needs or concerns on the case to help solve issues at root
  • Manage and prioritize incoming support tickets and customer inquiries
  • Contribute to self-service resources by creating knowledge base articles and standard response templates
What we offer
What we offer
  • Competitive salary and meaningful equity opportunities
  • Healthcare, dental, and vision coverage
  • 401(k) / RRSP enrollment program
  • Take what you need PTO
  • A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
  • We believe in meritocracy, where ideas and effort are publicly celebrated
  • Fulltime
Read More
Arrow Right
New

Storage Sales Specialist - Commercial Account

Storage Sales Specialists - Commercial Accounts are product, services, software ...
Location
Location
United States , New York
Salary
Salary:
183000.00 - 378000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of selling experience with a major storage company (Dell/EMC, Pure, NetApp)
  • Candidate must reside in the Greater New York Region and be able to travel regularly within the territory to support customer accounts
  • Deep competitive knowledge of at least 1 major storage vendor
  • Expert in selling complete data lifecycle management portfolio – block, file, backup, ransomware protection & others
  • Ability to perform hands-on demo of portfolio sold in the past
  • Self-starter and able to ramp quickly
Job Responsibility
Job Responsibility
  • Responsible for sales of storage products and solutions in assigned territory, industry or accounts with and through Channel Partners
  • Seeks out new opportunities through prospecting, industry networking and events
  • Develops pursuit plans and builds and manages the storage sales pipeline
  • Contributes to proposal development, negotiations and deal closings
  • Participates in client engagements up to C- level for complex solutions in smaller accounts
  • Directs and coordinates supporting sales activities related to pipeline hygiene through Presales, channel partners and other relevant stakeholders
  • Collaborates across the HPE teams to deliver a consistent approach to developing business, including account planning for end-to-end solutions
  • Assesses solution feasibility from a technical and business perspective to qualify/disqualify opportunities
  • Negotiates profitable deals so that the company can expand opportunities based on the existing business and increase the company's footprint and revenue in storage
  • Drives sales of the Storage portfolio, using strong leadership and initiative to successfully prospect, negotiate and close deals
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Technical Specialist 4/ TS4

Technical Specialist (TS4) plays the role of lead Salesforce developer and is re...
Location
Location
United States , Columbus
Salary
Salary:
Not provided
dashtechinc.com Logo
Dash Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science or information systems or related field
  • More than 10 years of experience in Information systems in Analysis, Design & Development
  • Required 5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
  • Required 5+ years of Experience in Aura Components, Lightning Web Component Framework Apex, SOQL development, VisualForce, Java Script, HTML and CSS
  • Required 5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
  • Required 5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC
  • Required 3+ years of experience handling integrations using API’s or web services with other internal and 3rd Party systems using REST or SOAP
  • Required 4+ years of Experience in building and Managing Communities
  • Required Minimum of 5 years of experience using Salesforce tools such as Data Loader, Flosum, SFDC Outlook connector, Ownbackup, Jitterbit etc.
  • Required 1+ years of experience handling Salesforce and Outlook integration
Job Responsibility
Job Responsibility
  • Acts as lead Salesforce CRM developer and works very closely with Business Analysts, Architects & Project managers in planning the releases
  • Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development
  • Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support
  • Maintains and provides enhancements to the existing Salesforce solutions using latest features
  • Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Provide ad hoc data extracts as per business area needs
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • Identify unused or underutilized platform features
  • Fulltime
Read More
Arrow Right

Storage Sales Specialist

Storage Sales Specialists are product, services, software and solution specialis...
Location
Location
United States
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor's degree preferred
  • demonstrated achievement of progressively higher quota, interface with diverse business customers
  • typically, 5+ years of sales experience
  • storage related sales experience strongly desired
  • expert in working with indirect channel model
  • deep competitive knowledge of at least 1 major storage vendor
  • expert in selling complete data lifecycle management portfolio – block, file, backup, ransomware protection & others
  • ability to perform hands-on demo of portfolio sold in the past
  • self-starter and able to ramp quickly
Job Responsibility
Job Responsibility
  • Responsible for sales of storage products and solutions in assigned territory, industry or accounts
  • seeks out new opportunities through prospecting, industry networking and events
  • develops pursuit plans and builds and manages the storage sales pipeline
  • contributes to proposal development, negotiations and deal closings
  • works closely with and supports the Account Manager, providing technical expertise and support
  • participates in client engagements up to C- level for complex solutions in smaller accounts
  • directs and coordinates supporting sales activities related to pipeline hygiene through account managers, Presales, channel partners and other relevant stakeholders
  • collaborates across the HPE teams to deliver a consistent approach to developing business, including account planning for end to end solutions
  • assesses solution feasibility from a technical and business perspective to qualify/disqualify opportunities
  • negotiates profitable deals so that the company can expand opportunities based on the existing business, and increase the company's footprint and revenue in storage
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Storage Sales Specialist

We are seeking an Enterprise Storage Sales Specialist supporting the greater New...
Location
Location
United States , All
Salary
Salary:
194500.00 - 456500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor's degree preferred
  • 4+ years of sales experience
  • Demonstrated achievement of progressively higher quota, interface with diverse business customers at all levels
  • Storage related sales experience strongly desired
  • Extensive vertical industry knowledge required
  • Based in New Jersey within a commutable distance to New York City (Manhattan) and able to travel approximately 50% for local, customer-facing engagements across the territory
  • 4+ years of selling experience with a major storage company
  • Proven customer relationships with 5 major customers in the assigned territory
  • Expert in working with indirect channel model
  • Deep competitive knowledge of at least 1 major storage vendor
Job Responsibility
Job Responsibility
  • Responsible for sales of storage products and solutions in assigned territory, industry or accounts
  • Uses advanced storage expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities
  • Creates and drives the storage sales pipeline
  • Captures leads outside of specialization and uses closed-loop lead management to ensure assignment and follow-up by others
  • Collaborates with the account pursuit teams to leverage their solutions expertise for business development
  • Build sales readiness and reduces client learning curve through effective knowledge transfer in storage
  • Contributes to development of quota objectives and future direction for storage product lines
  • Directs and coordinates supporting sales activities related to pipeline hygiene through account managers, Presales, channel partners and other relevant stakeholders
  • Effectively uses internal sales tools to maintain a healthy pipeline and the account plan in a timely fashion
  • Collaborates across the HPE teams to deliver a consistent approach to developing business, including account planning for end to end solutions
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
Read More
Arrow Right