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Behind every safe, smooth, and efficient Virgin Atlantic flight is a perfectly planned roster. As our Specialist – Planning and Rostering, you’ll play a vital role in ensuring our flight and cabin crew are rostered and trained to meet operational, regulatory, and safety standards. Working within our Crew Logistics team, you’ll combine analytical precision with a human touch, balancing crew satisfaction with operational excellence. From using advanced planning tools like AIMS and Jeppesen to managing complex training schedules and flight time regulations, you’ll make sure every flight is supported by the right people, at the right time, with the right qualifications. The role will focus on Flight Crew (pilots) – particularly roster planning, expiries and training coordination.
Job Responsibility:
Create compliant and optimised rosters for flight crew using systems such as AIMS and Jeppesen
Plan and schedule crew training programmes, ensuring all mandatory and recurrent training is completed on time
Coordinate with training departments, instructors, and facilities to manage the logistics behind every course
Monitor and track qualifications, expiries, and refresher training to maintain full operational compliance
Collaborate across departments – including Operations, HR, and Training – to align roster and business needs
Respond to crew queries with clarity and care, ensuring transparency and satisfaction across the team
Produce analytical reports highlighting annual training requirements and upcoming expiries
Lead and contribute to continuous improvement initiatives and user acceptance testing (UAT) for system enhancements
Requirements:
Experience in crew rostering, scheduling, or operational planning within the airline industry (2+ years preferred)
Proficient in AIMS and/or Jeppesen, with a strong understanding of crew FTLs, FRM, and CAA regulations
Strong knowledge of pilot training processes, including sequencing and qualification management
Highly organised and detail-oriented, with a proven ability to manage complexity and adapt quickly to change, demonstrated through experience supporting or leading projects, change initiatives, or transformation programmes
A confident and effective communicator who thrives in collaborative environments, with clear evidence of working successfully across multiple teams and diverse stakeholder groups
Comfortable using Microsoft Office, particularly Excel, for data handling and reporting
Willingness to work occasional weekends, evenings, or on-call shifts to support operational needs