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The Quality Assurance Technical Support Specialist NPI (New Product Introduction) is a senior position within the QA function which will typically report to a QA Senior Manager and will be required to be a Subject Matter Expert in their assigned area of responsibility. This is a unique opportunity to play a key role in a high-impact function, providing Quality Oversight for validation and technology transfer activities supporting the introduction of new lines/equipment, new product introduction and product lifecycle changes. This role requires a strong focus on QA leadership in the qualification of facilities, equipment, and process validation ensuring all qualification and validation activities meet Amgen and regulatory standards.
Job Responsibility:
Provide overall quality direction and oversight for key functional areas (i.e. PD, Validation and Operations), ensuring that programs, policies and procedures are robust and in keeping with regulatory and Amgen expectations
Serve as the QA Lead for technology transfer and NPI activities for Aseptic product, providing quality oversight throughout process validation and product lifecycle introduction
Serve as the QA point of contact and decision-maker during validation execution, ensuring adherence to regulatory and internal standards
Lead QA review and approval of technology transfer and validation documentation including process descriptions, Validation Plans, protocols, validation reports, and risk assessments
Lead QA review and approval of SAP BOMs, MBRs and recipes
Partner cross-functionally with PD, Engineering, and Operations teams to ensure all NPI activities are compliant with regulatory and site quality requirements
Provide quality direction and input for Change Controls, CAPAs, and Deviation Investigations
Support inspection readiness and regulatory audits, representing QA for validation and NPI areas
Support a safe working environment by complying with all pertinent environmental health/safety practice, rules and regulations
Perform all activities in compliance with Amgen safety standards and SOPs
Requirements:
University degree in a Science-related discipline
Minimum of 7 years’ relevant experience in the pharmaceutical or biotechnology industry as a Subject Matter Expert providing overall quality direction and oversight for key functional areas (i.e. Process Development, Validation, Manufacturing)
In-depth knowledge of applicable regulatory requirements and experience with regulatory inspections
Experience working in aseptic operations, relating to vial and syringe filling
Understanding of principles of Validation and New Product Introduction
Proven experience in Quality Systems (change control, non-conformance, corrective and preventative actions)
Strong organizational skills with the ability to manage tasks through to completion
Ability to work independently and remotely with minimum direct supervision
Strong critical thinking and problem-solving abilities
Independent, self-motivated, organized, able to multi-task in project environments and skilled in communication and collaboration
Team player prepared to work in and embrace a team-based culture that relies on collaboration for effective decision-making
What we offer:
Competitive salary structure
Generous Total Rewards Plan for staff and eligible dependents
Comprehensive employee benefits package, including retirement and savings plan with generous company contributions, group medical, life and disability insurance
Discretionary annual bonus program
Exceptional learning, development and career advancement opportunities