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Specialist - Operations Development

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Boots

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Location:
United Kingdom , Nottingham

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Welcome to the Boots Operations Development team– an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is; Simpler for Stores, Better for Customers and More Value for Boots. We're focusing on efficient processes and smart technology investments to make our Team Members jobs easier and drive improved KPIs across the whole of the Retail Operation. As a Project Specialist you will be integral to the discovery phase of our exciting EPOS (Till software) replacement programme(Griffin), by supporting the Project team in building the initial scoping and requirements for this exciting transformational programme you will play a key role in enabling the organisation to move to the next stage of the project.

Job Responsibility:

  • Supporting the Subject Matter Expert(s) define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme
  • Support the BAU team to work cross functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements
  • Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams
  • Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors

Requirements:

  • A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes
  • Able to build relationships and work productively with a wide range of internal teams, confident in engaging, influencing, and delivering results together
  • Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams
  • Strong written and verbal communication skills and confidence in presenting to all work levels
  • Good working knowledge of Microsoft Office to include Outlook, Teams, Word, PowerPoint and Excel

Nice to have:

  • Project Management or Continuous Improvement methodology experience
  • Process Mapping experience
  • Boots Store experience
  • User acceptance testing experience
What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Additional Information:

Job Posted:
December 27, 2025

Expiration:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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