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We have an exciting opportunity for you to join our team as a Special Services Representative-Senior. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
Job Responsibility:
Working with special service requests to ensure the best available solutions to meet our customers' needs
Requirements:
At least 1 year of experience in the transport or logistics field (preferred)
English language proficiency
Estonian as your native language
Ability to plan and manage your own time effectively
Strong customer focus
Results-oriented mindset
Ability to work effectively in a team
What we offer:
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Employee Assistance Program for you and your family in difficult life situations