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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Special Projects Housekeeping

United States, Laguna Niguel Employment contract 29.40 USD / Hour · Job Posted May 29, 2026
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Job Description

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.

Job Responsibility

  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash, dirty linen, and room service items
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furnishings
  • Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway)
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Support team to reach common goals
  • Ensure adherence to quality expectations and standards

Requirements

  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, kneel, or walk for an extended period across an entire work shift
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Education: No high school diploma or G.E.D. equivalent
  • Related Work Experience: No related work experience
  • Supervisory Experience: No supervisory experience
  • License or Certification: None
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