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Special Assets Officer

United States, Williamsville · Job Posted February 13, 2026
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Job Description

Strategic, detail‑oriented Special Assets Officer to lead all functions related to distressed loans, asset recovery, and foreclosure management. This Special Assets Officer role oversees a specialized team, drives collection strategies, and ensures proper management and disposition of real estate owned (REO) assets.

Job Responsibility

  • Develop and implement policies and best practices for collections, delinquency resolution, and default management
  • Monitor and review delinquent loan portfolios
  • communicate directly with borrowers through calls, written notices, and on‑site visits
  • Guide and support collections staff on account workouts, repayment plans, and remediation efforts
  • Oversee reporting for residential mortgage and commercial loan activity, ensuring accuracy and regulatory compliance
  • Direct foreclosure actions for accounts deemed unresolvable, ensuring all documentation and system data are complete and accurate
  • Collaborate with legal counsel on litigation, foreclosure processes, and court proceedings
  • Manage REO properties, including inspections, upkeep, and coordination of tax and insurance obligations
  • Negotiate rental, lease, or sales agreements for foreclosed properties
  • Participate in departmental initiatives, training, and team efforts to support organizational goals

Requirements

  • Bachelor’s degree in a related field (finance, business, accounting, or similar)
  • Six or more years of relevant experience in loan collections, special assets, or related financial services
  • Strong analytical, organizational, and leadership skills
  • Solid understanding of accounting principles, loan servicing, and financial industry dynamics
  • Knowledge of banking regulations, foreclosure laws, and the Bank Secrecy Act
  • Proficiency with email, databases, spreadsheets, and standard office software
  • Excellent written and verbal communication skills
  • Ability to problem‑solve, think critically, and manage sensitive situations with professionalism

What we offer

  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

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