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Spec Analytics Analyst 2 (C10)

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Citi

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Location:
India , Pune

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience. The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

Job Responsibility:

  • Working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
  • Leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders

Requirements:

  • Bachelor’s Degree with 3+ years of experience in data analytics or Masters Degree with 2+ years of experience in data analytics
  • Identifying and resolving business problems (around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention) preferably in the financial services industry
  • Leveraging and developing analytical tools and methods to identify patterns, trends and outliers in data
  • Applying Predictive Modeling techniques for a wide range of business problems
  • Working with data from different sources, with different complexities, both structured and unstructured
  • Utilizing text data to derive business value by leveraging different NLP techniques
  • Proficient in formulating analytical methodology, identifying trends and patterns with data
  • Has the ability to work hands-on to retrieve and manipulate data from big data environments
  • Proficient in Python/R, PySpark and related tools
  • Experience in Hive
  • Proficient in MS Excel, PowerPoint
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Be organized, detail oriented, and adaptive to matrix work environment

Nice to have:

  • Experience working with data from different sources and of different complexity
  • Experience with PySpark
  • Experience with Tableau

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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