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Spares Advisor

United Kingdom, Hereford · Job Posted January 18, 2026
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Job Description

Come and join us as a results driven Spares Sales Advisor to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.

Job Responsibility

  • Supporting the Branch Manager and Spares Manager with achieving and exceeding sales targets at optimum margins
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
  • Creatively attracting and securing new customers and business into the branch
  • Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers
  • Delivering an outstanding level of service
  • Being professional, driven and enthusiastic
  • Providing the best service on our trade counter and over the phone, maximising sales at every opportunity

Requirements

  • Sound knowledge of heating spares product and materials
  • Ability to work on your own initiative with a minimum of supervision
  • Ideally previous experience in the spares industry
  • The right attitude and enthusiasm with ambition to take ownership of your own success
  • A great positive attitude
  • Teamwork
  • Enjoy customer interaction
  • Be flexible with working hours

What we offer

  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion

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