Spare Parts Coordinator

• Organize and coordinate the spare parts order process from quotation to dispatch
• Prepare, process, and follow up on customer quotations and sales orders
• Monitor order progress and keep customers informed about order and shipment status
• Coordinate invoicing activities of the sales orders
• Act as the link between customers, Sales, Logistics, Warehouse, and other internal departments
• Ensure all customer requests are handled accurately, efficiently, and with a high level of service
• Provide accurate reporting and administrative support to the Team leader Spare Parts
• Contribute to the continuous improvement of processes, procedures, and customer service
• Ensure all work is carried out in accordance with FRAMO standards and company procedures

• MBO+ working and thinking level with experience in Inside Sales or a similar commercial support environment
• Comfortable working in a technical environment
• Good command of the English language, both written and spoken
• Strong administrative and organizational skills with a high level of accuracy
• Customer-oriented mindset with excellent communication skills
• Positive, proactive, and enthusiastic team player
• Strong sense of responsibility and ownership
• Ability to prioritize tasks and work effectively in a dynamic, international environment
• Experience with Microsoft Office and ERP/administrative systems

Dutch is an advantage

• Excellent secondary benefits such as a fully employer-funded pension plan
• Healthy work-life balance with a 37.5-hour working week