Spanish-Speaking Customer Service Representative Job at Robert Half (San Diego)

Spanish-Speaking Customer Service Representative

We are looking for a skilled Spanish-Speaking Customer Service Representative to...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual Spanish skills required
Minimum of 3 years of experience in a call center or corporate customer service environment
Proficiency in using SharePoint, web-based databases, and Microsoft Office Suite
Ability to manage inbound and outbound calls with professionalism and empathy
Strong data entry skills with exceptional attention to detail
All candidates are required to undergo a comprehensive screening process

Job Responsibility

Respond promptly and professionally to inbound member calls, providing clear and empathetic support
Record detailed notes and input accurate information into the organization's database systems
Educate members on policies, procedures, and next steps to ensure clarity and satisfaction
Provide recommendations on best practices and required documentation based on individual member inquiries
Utilize software tools such as SharePoint, web-based databases, and Microsoft Office Suite to manage tasks efficiently
Collaborate with team members to address complex member concerns and provide resolutions
Uphold strict attendance and professionalism standards to maintain excellent service delivery
Communicate effectively with Spanish-speaking members when required, ensuring their needs are met
Ensure compliance with organizational policies and procedures during all interactions
Handle additional assigned duties to support the overall operations of the customer service team

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Service Specialist

The Customer Service Representative for Hillrom Respiratory Health is responsibl...

Location

United States , Saint Paul

Salary:

49600.00 - 55000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Associate degree in business or related field, or equivalent work experience
5 years of progressive experience in a customer service role
healthcare field desirable
Previous experience in the healthcare field, preferred
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Candidate must be able to sit/stand in front of computer and be on phone for extended periods of time

Job Responsibility

Establish rapport over the phone quickly, and remain positive and upbeat
Responsible for working with customers/patients, account executives, and internal departments, such as clinical, financial, reimbursement, operations, and other service representatives
Quickly and accurately identify and assess individual customer needs, determining appropriate action, within Hillrom Respiratory Heath guidelines
Deliver front-line phone support on products and electronic devices, explaining technical procedures to customers in an easy-to-understand manner, at times summarizing trends to Quality and Research & Development engineers which require testing and redevelopment
Learn ongoing technical support for Respiratory Health devices and portal connectivity products
Properly identify order types and warranty determination for correct billing / collaborating with the internal billing teams
Apply multiple systems, investigation techniques, and problem-solving skills to attempt to first-time resolution on each call with speed and accuracy
Employ diligent processes in multiple Hillrom systems to process new accounts, route, track, retrieve, and maintain proper information in correct fields
Responsible for shipping-related activities, verification for rental agreements, and returned items
Responsible for timely and accurately processing of complaints received from patients/caregivers

What we offer

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave

Fulltime

New

Customer Service Specialist

The Customer Service Representative for Hillrom Respiratory Health is responsibl...

Location

United States , Saint Paul

Salary:

49600.00 - 55000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Associate degree in business or related field, or equivalent work experience
5 years of progressive experience in a customer service role
healthcare field desirable
Previous experience in the healthcare field, preferred
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Candidate must be able to sit/stand in front of computer and be on phone for extended periods of time

Job Responsibility

Establish rapport over the phone quickly, and remain positive and upbeat
Responsible for working with customers/patients, account executives, and internal departments, such as clinical, financial, reimbursement, operations, and other service representatives
Quickly and accurately identify and assess individual customer needs, determining appropriate action, within Hillrom Respiratory Heath guidelines
Deliver front-line phone support on products and electronic devices, explaining technical procedures to customers in an easy-to-understand manner, at times summarizing trends to Quality and Research & Development engineers which require testing and redevelopment
Learn ongoing technical support for Respiratory Health devices and portal connectivity products
Properly identify order types and warranty determination for correct billing / collaborating with the internal billing teams
Apply multiple systems, investigation techniques, and problem-solving skills to attempt to first-time resolution on each call with speed and accuracy
Employ diligent processes in multiple Hillrom systems to process new accounts, route, track, retrieve, and maintain proper information in correct fields
Responsible for shipping-related activities, verification for rental agreements, and returned items
Responsible for timely and accurately processing of complaints received from patients/caregivers

What we offer

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave

Fulltime

Respiratory Resupply Experience Specialist

Our Home Care Customer Service, Resupply Specialist is frontline for Baxter Resp...

Location

United States , Saint Paul

Salary:

49600.00 - 53000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

3+ years of progressive experience in a customer service role
healthcare/medical field desirable
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Digital Literacy
Communication Skills
Fearless Communicator
Attention to Detail
Energy & Drive

Job Responsibility

Provide accurate, adaptable, and efficient prescription processing
Place orders
Handle backorder fulfillment, shipping discrepancies, customer returns, and customer inquiries
Set up new accounts
Document service requirements
Maintain records
Prepare customer required reports
Interface with customers/patients, health care teams, insurance representatives, account executives or other internal departments
Quickly and accurately identify and assess individual customer needs
Deliver front-line phone, email, system dashboard support on resupply products

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Respiratory Resupply Experience Specialist

Our Home Care Customer Service, Resupply Specialist is frontline for Baxter Resp...

Location

United States , Saint Paul

Salary:

49600.00 - 53000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

3+ years of progressive experience in a customer service role
healthcare/medical field desirable
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Digital Literacy
Communication Skills
Fearless Communicator
Attention to Detail
Energy & Drive

Job Responsibility

Provide accurate, adaptable, and efficient prescription processing
Place orders
Handle backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer or patient requests
Set up new accounts
Document service requirements
Maintain records
Prepare customer required reports
Interface with customers/patients, health care teams, insurance representatives, account executives or other internal departments
Quickly and accurately identify and assess individual customer needs
Deliver front-line phone, email, system dashboard support on resupply products

What we offer

Medical and dental coverage starting day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Respiratory Resupply Experience Specialist

Our Home Care Customer Service, Resupply Specialist is frontline for Baxter Resp...

Location

United States , Saint Paul

Salary:

49600.00 - 53000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

3+ years of progressive experience in a customer service role
healthcare/medical field desirable
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Digital Literacy
Communication Skills
Fearless Communicator
Attention to Detail
Energy & Drive

Job Responsibility

Provide accurate, adaptable, and efficient prescription processing
Place orders
Handle backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer or patient requests
Set up new accounts
Document service requirements
Maintain other records
Prepare customer required reports
Interface with customers/patients, health care teams, insurance representatives, account executives or other internal departments related to completing a resupply request for respiratory equipment
Quickly and accurately identify and assess individual customer needs, determining appropriate action, within Baxter Hillrom Respiratory Heath guidelines
Deliver front-line phone, email, system dashboard support on resupply products, explaining to customers what is needed to complete request in an easy-to-understand manner, at times summarizing their insurance coverage / limitations to them

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

Customer Experience Specialist - Resupply

Our Home Care Customer Service, Resupply Specialist is frontline for Baxter Resp...

Location

United States , Saint Paul

Salary:

49600.00 - 53000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Hign School Diploma
3+ years of progressive experience in a customer service role
healthcare/medical field desirable
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Digital Literacy
Candidate must be able to sit/stand in front of computer and be on phone for extended periods of time

Job Responsibility

Responsible for providing accurate, adaptable, and efficient prescription processing, placement of orders, backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer or patient requests
Setting up new accounts, document service requirements, maintain other records, and prepare customer required reports
Responsible for interfacing with customers/patients, health care teams, insurance representatives, account executives or other internal departments
Quickly and accurately identify and assess individual customer needs, determining appropriate action
Deliver front-line phone, email, system dashboard support on resupply products
Learn ongoing system support for Respiratory Health insurance and payer changes
Properly identify resupply types for correct billing
Utilize multiple systems, investigation techniques, and problem-solving skills to attempt to first-time resolution
Employ detail-oriented processes, adhering to prescription and insurance requirements
Responsible for proactive calling for certain device resupply needs

What we offer

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave

Fulltime

Respiratory Resupply Experience Specialist

Our Home Care Customer Service, Resupply Specialist is frontline for Baxter Resp...

Location

United States , Saint Paul

Salary:

49600.00 - 53000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

3+ years of progressive experience in a customer service role
healthcare/medical field desirable
TIMS, JD Edwards or other third-party billing system experience preferred
Experience with Microsoft Office
Spanish-speaking skills a plus
Digital Literacy
Communication Skills
Fearless Communicator
Attention to Detail
Energy & Drive

Job Responsibility

Providing accurate, adaptable, and efficient prescription processing
placement of orders
backorder fulfillment
shipping discrepancies
customer returns
customer inquiries
and other customer or patient requests
Setting up new accounts
document service requirements
maintain other records

What we offer

Medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave

Spanish-Speaking Customer Service Representative

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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Location:United States , San Diego

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Job Description:

Job Responsibility:

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Additional Information:

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