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Spanish Speaking Customer Service Administrator

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Euro London Appointments

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Location:
United Kingdom , London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25000.00 GBP / Year
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Job Description:

Our client is looking for a dedicated and customer-focused Spanish Speaking Customer Care Administrator to join their growing team on a 12-month fixed-term contract. This is an excellent opportunity for someone passionate about delivering outstanding service and building strong customer relationships in a dynamic, international environment. The Role: As a key point of contact, you will be responsible for delivering a high standard of customer support across a wide range of queries. Acting as the first line of communication, you will represent the business professionally while ensuring every customer interaction is handled efficiently and accurately.

Job Responsibility:

  • Respond to customer queries and process requests via phone using internal systems and ticketing software
  • Make outbound calls where necessary to resolve customer queries and ensure satisfaction
  • Build and maintain strong relationships with both new and existing customers
  • Handle a variety of customer requests with a proactive and positive approach
  • Maintain accurate records and ensure all processes are followed correctly
  • Stay up to date with company processes, systems, and product information
  • Contribute to ongoing team development and continuous improvement initiatives

Requirements:

  • Fluent in Spanish and English (written and spoken)
  • Strong IT skills and confidence using systems and databases
  • Excellent communication and relationship-building skills
  • A proactive problem-solver with a positive and adaptable attitude
  • Passionate about delivering exceptional customer service
  • Experience within customer service, administration, or order processing is advantageous but not essential

Nice to have:

Experience within customer service, administration, or order processing is advantageous but not essential

What we offer:
  • Hybrid working with minimal office attendance
  • Structured working hours with no weekend shifts
  • Supportive team environment and ongoing training
  • Opportunity to gain experience within an international business environment

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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