Spanish Logistical Customer Service Representative Job at Randstad (Maastricht)

Customer Service Representative

This is a great opportunity for someone who enjoys customer interaction, working...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be Fluent in English and Spanish
Sales Support Experience: Supported sales teams with order processing, customer communication, and account management activities
Customer Service: Experience handling customer inquiries, resolving issues, and maintaining strong client relationships via phone and email
Order Management: Skilled in entering, reviewing, and tracking orders while ensuring accuracy and timely follow-up
CRM & Data Management: Experience maintaining customer records and working within CRM systems, including Salesforce. SAP experience is a plus
Administrative Support: Assisted with reporting, documentation, scheduling, and day-to-day operational support
Cross-Functional Collaboration: Worked closely with sales, operations, and customer service teams to ensure smooth execution and customer satisfaction
Attention to Detail: Strong accuracy in data entry, recordkeeping, and processing customer information
Strong Communication Skills: Professional written and verbal communication with both customers and internal teams

Job Responsibility

Maintaining and updating customer pricing information in SAP
Processing customer orders received by phone and email in a timely and accurate manner
Entering sales orders, verifying pricing and quantities, and sending order confirmations
Monitoring open orders and helping ensure deliveries stay on schedule
Assisting the sales team with customer inquiries, account support, and order-related questions
Working closely with warehouse and logistics teams to coordinate accurate and on-time shipments
Managing customer records, product availability information, and pricing updates
Preparing sales reports and assisting with general reporting needs
Communicating directly with customers regarding orders, product information, and any concerns that arise
Supporting marketing initiatives, promotions, and customer outreach efforts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Operations Specialist / Customer Service Representative

Robert Half is seeking an Operations Specialist / Customer Service Representativ...

Location

United States , Opa-locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Experience coordinating shipments, invoicing, and inventory preferred
Bilingual Spanish is a plus

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Bilingual Customer Service Representative

We are looking for a bilingual Spanish Customer Service Representative to join a...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both Spanish and English is required for daily customer and internal communication
Prior experience in customer service, order entry, administrative support, or after-sales operations is required
Ability to interpret technical drawings and use part numbers, serial numbers, or reference images to identify products is strongly preferred
Comfortable using Microsoft Office applications, including Excel, and able to learn or work within ERP platforms such as SAP
Strong organizational skills with the ability to manage multiple priorities accurately in a fast-moving environment
Effective communication skills and a detail-oriented, team-oriented approach to working with customers and internal departments
Background in logistics, manufacturing, industrial distribution, or a related setting is preferred
Commercial, technical, or vocational training, or an equivalent combination of education and experience, is preferred

Job Responsibility

Assist customers in English and Spanish with product and spare-parts inquiries by using drawings, serial details, photos, and other available information to determine the correct items
Create customer quotes with accurate pricing, lead times, and availability, then convert approved requests into confirmed orders within company systems
Enter and maintain order information, ensuring customer records, product details, and transaction data remain complete and up to date
Partner with warehouse, logistics, accounting, technical service, and sales teams to support timely fulfillment, invoicing, and delivery coordination
Monitor open orders from receipt through shipment, proactively communicate status updates, and respond to customer questions regarding timelines
Prepare and manage shipping paperwork and related documentation to support accurate outbound and inbound order processing
Resolve service issues, returns, and complaints with a thoughtful, customer-focused approach that leads to practical solutions
Contribute to after-sales process improvements and provide additional operational support as team priorities shift

What we offer

Medical coverage
Vision coverage
Dental coverage
Life insurance
Disability insurance
Enrollment in company 401(k) plan
Free online training

Senior Customer Service Representative

As a global leader in talent solutions, Randstad is your partner in navigating t...

Location

Canada , Mississauga

Salary:

60000.00 - 65000.00 USD / Year

Randstad

Expiration Date

July 11, 2026

Requirements

Bachelor's degree or equivalent professional experience level
Minimum of 4-6 years of experience in customer care or similar roles
Previous experience in a senior, specialist, or mentoring capacity
Strong experience working in a B2B environment
Advanced proficiency in English
French or Spanish is a major asset
Proven experience with CRM and ERP systems
Availability to work 9:00 AM to 6:00 PM onsite at the Mississauga office
Affinity for technical products or high-end design is preferred

Job Responsibility

Act as the primary point of contact for complex customer care inquiries and escalations
Provide expert guidance on product installations, pricing, and high-impact service recovery cases
Oversee the accurate processing of orders, invoices, and customer data within SAP and HubSpot systems
Monitor order flow proactively to identify and resolve operational bottlenecks
Manage complex return and warranty processes across logistics, sales, and product departments
Identify recurring service issues and initiate structural process improvements
Oversee online reviews and customer feedback to improve digital service quality
Act as a mentor and sparring partner for junior team members and the Team Lead
Drive the adoption of AI and automation tools to optimize customer care workflows

What we offer

Competitive annual salary of $60,000 - $65,000
Performance-based monthly bonus structure
Comprehensive benefits package including dental and a healthcare spending account
Global learning and development budget of €2,000 every two years for coaching and training
3 weeks of vacation
Modern, high-end work environment with a focus on a supportive and social culture
Opportunities for professional growth into team lead or sales roles as the company grows

Fulltime

Customer Service Representative Travel Europe

As a Customer Service Representative, you serve as the crucial link between the ...

Location

Belgium , Hoogstraten

Salary:

Not provided

Randstad

Expiration Date

July 05, 2026

Requirements

At least 2 years of commercial experience in an international B2B environment
Experience with ERP systems (such as SAP) and MS Office
Knowledge of logistics and customs procedures is a plus
Fluent in English
Knowledge of Dutch, German, or Spanish is a plus
Problem-solving skills, attention to detail, and a positive mindset

Job Responsibility

Order Management: Processing and tracking sales orders from entry to delivery
Customer Contact: Serving as the primary point of contact for questions regarding production, deliveries, and new products
Planning & Inventory: Managing forecasts, demand, and inventory levels
Support: Handling complaints and providing general support to the sales team

Fulltime

Customer Sales Representative with Italian and German

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global l...

Location

Portugal , Porto

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Proficiency in both Italian and German (C1-C2 level) or Spanish and German (C1-C2 level) is essential
English at a minimum B2 level
Solid knowledge of Microsoft Office, especially Excel (intermediate to advanced)
Previous experience in Customer Service
Excellent communication and coordination skills
A customer-focused mindset
Strong team player

Job Responsibility

Managing the Order-to-Invoice process
Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat)
Order management and backlog monitoring
Handling and responding to customer requests and backlog changes
Coordinating with internal departments such as Sales and Logistics
Ensuring On-Time Delivery in line with customer and company targets
Driving customer satisfaction and process efficiency

What we offer

A challenging, rewarding, and dynamic role within an international environment at a globally growing company

Fulltime

Customer Support Representative Tier 2

We are seeking a Customer Support Representative Tier 2 – Premium & VIP Customer...

Location

Mexico , Guadalajara

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Minimum 2 years in customer-facing roles (Concierge, VIP Support, Account Management, Hospitality, or similar)
Fluent in Spanish and English (C1/C2)
Experience working with premium, high-profile, or high-value customers
Experience with CRM tools and digital communication platforms
Background in eCommerce, hospitality, entertainment, or premium service environments (desired)
Exceptional communication and relationship-building abilities
Strong problem-solving mindset with autonomy and accountability
High attention to detail and ability to deliver premium service
Ability to multitask, prioritize, and work under pressure
Customer-centric, proactive, and solution-oriented

Job Responsibility

Act as the trusted advisor and single point of contact for VIP customers
Grow and nurture relationships to drive retention and loyalty
Deliver concierge-style, personalized support and proactive communication
Manage end-to-end customer journeys, including inquiries, special requests, and post-event follow-up
Anticipate customer needs and provide tailored solutions
Collaborate with internal teams (Operations, Payments, Logistics) to ensure seamless service delivery
Maintain ownership of assigned accounts with timely updates and resolutions
Represent the brand with professionalism, warmth, and premium-service standards

What we offer

Competitive salary
Hybrid work model
Company-provided equipment
Major Medical Insurance
Food vouchers

Fulltime

Customer Financial Services Representative

Join FedEx as part of our Financial Services – Resolution Hub Team, where you’ll...

Location

Portugal , Porto

Salary:

Not provided

Fedex

Expiration Date

Until further notice

Requirements

Background in Finance is advantageous
Experience with Excel (Mandatory)
Ability to read, write and communicate in English in a business environment setting
Other desired languages are German, Dutch, Italian, Spanish (B2 Level)
Ability to pay close attention to detail
High degree of customer orientation
Good Problem solving and analytical skills
Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement
Experience working with third party auditors / customer portals (Plus)
Experience in an international environment or similar (Plus)

Job Responsibility

Executes complex transactions for NFC customers not supported by BPO provider
Provides guidance to BPO provider on issue resolution to facilitate transaction execution
Develops and communicates mitigation plans for issues identified
Provides escalations that need immediate end-to-end resolution and feedback to customers and internal stakeholders
Assists in legal case support to ensure ability to minimize penalties and decreased customer experience
Supports sales in escalations where business is at risk
Provides support to sales on any questions that may arise when a customer is activated
Provides input on policy modifications/enhancements
Provide support in specific areas raise by SHS/BPO on regional/local specific
Enhanced BP support - for handling escalations from BPO/Sales/BP Support customers to resolve STC related issues

What we offer

Attractive compensation package
Health Insurance for you and your family members (Optional)
Life Insurance (*applicable for FedEx positions with a permanent contract)
Pension Fund (*applicable for FedEx positions with a permanent contract)
Hybrid Working Model (2 days working from home and 3 days working at the office)
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping

Fulltime

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Spanish Logistical Customer Service Representative

Job Description

Job Responsibility

Requirements

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