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The Spanish interpreter provides interpreting services for all clinical and professional University of Rochester Medical Center staff, patients and family members/significant others who are with the patient. All Interpreters on staff generally provide these services during normal business hours at the Medical Center, Outpatient Clinics, and Hospital Affiliates.
Job Responsibility:
Provides bilingual translation services to the target language or to Limited English Proficient (LEP) throughout the University for patients, their families and others
Manages flow of communication autonomously and efficiently between source and target language during medical and non-medical healthcare encounters across URMC's diverse and numerous clinical specialties in inpatient and ambulatory settings
Supports cultural responsiveness by assessing for cross-cultural impact on communication (verbal and nonverbal) between patients and healthcare providers during highly complex interpersonal encounters
Contributes as integral member of clinical and non-clinical healthcare teams, twenty-four hours a day, seven days a week as the specialist in language and culture
Applies established national healthcare interpreter code of ethics and standards of practice
Completes scheduled training and other required staff activities
Completes all documentation, paperwork and administrative duties
Requirements:
High school diploma and two years of post-high school education or equivalent combination of education and experience
Must be fluent in English and Spanish with strong verbal and written skills in both languages
Knowledge of human anatomy, physiology, pathology, clinical tests and procedures in working languages
Strong customer service and communication skills
Completion of 40 hour training course in medical interpreting
Nice to have:
Associate's degree (preferred)
Bachelor's degree (preferred)
One year interpreting in a healthcare setting (preferred)
Certification in healthcare interpreting through CCHI or IMIA strongly preferred at time of hire or within 18months of hire (preferred)