Spanish Customer Service Representative Job at Robert Half (San Diego)

Associate Customer Service Representative Spanish Bilingual Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday ...

Location

United States , Phoenix

Salary:

Not provided

Wells Fargo

Expiration Date

July 02, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking and listening proficiency in Spanish/English

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers

Fulltime

Associate Customer Service Representative Spanish Bilingual Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday ...

Location

United States , Irving

Salary:

Not provided

Wells Fargo

Expiration Date

June 27, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers

Fulltime

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Associate Customer Service Representative - Spanish Bilingual (Personal Loan)

Wells Fargo is seeking a Spanish Bilingual Associate Customer Service Representa...

Location

Philippines , Taguig City

Salary:

Not provided

Wells Fargo

Expiration Date

July 08, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual proficiency in Spanish and English (verbal and written) with the ability to clearly explain loan products, requirements, and next steps to customers
Strong working knowledge or ability to quickly learn Personal Loan application requirements, including customer personal information, income/employment details, and loan purpose documentation
Demonstrated ability to follow defined processes and scripts, while maintaining a positive and engaging customer experience
High attention to detail and accuracy when collecting, validating, and documenting customer information
Effective verbal communication skills, including the ability to ask probing questions, clarify inconsistencies, and set clear expectations
Comfortable navigating multiple systems and tools while handling inbound calls and documenting interactions in real time
Ability to manage time effectively in a high‑volume inbound queue environment while meeting productivity and quality expectations
Willingness to work assigned shifts aligned with inbound business needs
Must be able to attend full duration of required training period

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Handle inbound customer calls for Personal Loans and Lending products, serving as the first point of contact for application generation
Accurately gather and capture customer information required for Personal Loan applications
Clearly explain the personal loan process, required documentation, and next steps to customers in both Spanish and English
Ensure complete and accurate application submission to support downstream underwriting, indexing, and decisioning processes
Adhere strictly to process controls, compliance guidelines, and quality standards
Demonstrate positive call engagement behaviors, including professionalism, empathy, and clear expectation‑setting

Fulltime

Customer Service Representative - Spanish Bilingual

The Customer Service Representative (CSR) - Spanish Bilingual plays a key role i...

Location

Philippines , Manila

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

Bilingual in Spanish and English— ability to communicate fluently with Spanish‑speaking customers
Strong verbal and written communication skills
Ability to manage high‑volume communication in a fast‑paced environment
Excellent organizational skills and attention to detail
Problem‑solving mindset with a customer‑first approach
Experience in customer service, collections, or call‑center environments is helpful but not required

Job Responsibility

Manage and respond to incoming text messages promptly and professionally
Maintain a minimum of 100 combined inbound and outbound calls per day
Utilize automated text tools for delinquent account outreach as needed
Achieve a daily target of 50% Back on Track for delinquent payments
Engage account holders with clear, supportive communication to resolve missed payments
Conduct timely follow‑ups to resolve outstanding issues or questions
Accurately record all customer interactions, payment updates, and account notes
Assign follow‑up dates to each ticket to ensure consistent progress
Participate in ongoing training to stay current on policies, procedures, and system updates
Work closely with team members to support department goals and share best practices

What we offer

Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
De minimis and allowances
Attendance bonus
Paid time offs
Company-provided work setup (laptop, monitor, accessories)
Training, career growth, and global exposure
A collaborative and supportive team culture

Fulltime

Bilingual Spanish Customer Service Representative

We are seeking Bilingual - Spanish Customer Service Representatives to be a part...

Location

United States , Middle River

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (verbal and written)
Prior experience in a customer service role, preferably within the energy/natural resources industry
Proficiency in operating call center systems and handling customer inquiries effectively
Demonstrable experience in a call center customer service setting
Exceptional communication skills, both written and verbal, to clearly address customer issues
Strong problem-solving skills to identify customer needs and provide appropriate solutions
Ability to work under pressure, manage high call volumes, and maintain a positive attitude
Proficiency in using computer systems, including Microsoft Office Suite and CRM software
Excellent interpersonal skills to build rapport with customers and provide a positive experience
Flexibility to work in shifts, during weekends, or on holidays, if required

Job Responsibility

Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction
Utilize various computer systems and applications to gather necessary information efficiently
Collaborate with team members and other departments to resolve complex customer issues
Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns
Accurately document customer interactions and update customer accounts in the system
Stay up-to-date on product knowledge, industry trends, and company policies
Meet performance metrics and quality standards set by the company
Handle a high volume of inbound calls with a positive attitude
Assist customers by providing product information and offering solutions to ensure customer satisfaction
Process customer applications and maintain accurate customer records

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a Bilingual Spanish Customer Service Representative to suppor...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing role
Strong data entry skills with careful attention to detail and accuracy in documentation
Ability to research account information, identify solutions, and follow standard procedures effectively
Clear written and verbal communication skills, including clear and accurate email correspondence
Experience preparing quotes, explaining rates, or discussing service charges with customers
Comfortable working with multiple systems and navigating between tools in a fast-paced environment
Bilingual Spanish language skills are required
Dependable work habits and the ability to meet quality and performance metrics

Job Responsibility

Respond to inbound customer inquiries and provide timely, attentive support
Create and document service cases for customer issues
Explain available products, service features, fees, and pricing details
Use customer service platforms and internal tools efficiently
Resolve routine issues by following established procedures and escalate more complex matters
Meet performance expectations related to service quality, productivity, and call center standards
Encourage customers to use digital and self-service resources
Share information about current promotions, enhanced offerings, and prepayment options
Perform additional support tasks and related duties as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Bilingual Spanish Customer Service Representative

The Bilingual Spanish Customer Service Representative provides exceptional custo...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both English and Spanish (verbal and written)
Proven experience in customer service, call center, or administrative support roles
Strong computer literacy, including CRM systems and Microsoft Office Suite
Excellent communication, listening, and problem-solving skills
Ability to multitask, prioritize, and stay organized in a fast-paced environment
Friendly, patient, and empathetic with a strong customer-first attitude

Job Responsibility

Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish
Provide product, service, and account information accurately and efficiently
Handle customer complaints, process orders, and assist with billing or service requests
Translate and interpret customer communications or documentation as needed
Maintain and update customer records, documenting all interactions in the CRM system
Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns
Meet or exceed performance goals, including response time, accuracy, and customer satisfaction
Identify and communicate opportunities for process or service improvements
Represent the company in a positive and detail oriented manner at all times

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

We are seeking a Bilingual Spanish Customer Service Representative to support a ...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Full proficiency in Spanish and English (spoken and written)
At least 1 year of customer service experience, preferably in a call center setting
Strong verbal and written communication skills
Ability to handle high call volume in a professional manner
Excellent problem-solving and organizational skills
High school diploma or equivalent
Associate’s degree preferred

Job Responsibility

Respond to customer calls, emails, and chats in both English and Spanish
Deliver accurate information about products, services, and account details
Resolve customer concerns and escalate issues as needed
Maintain thorough and accurate records of customer interactions
Meet performance metrics related to customer satisfaction and response times
Work collaboratively with team members and management to meet client expectations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Spanish Customer Service Representative

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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