Spanish Call Center Representative - Social Services Job at Robert Half (San Diego)

Spanish-Speaking Customer Service Representative

Our client, a leading non-profit organization in San Diego, CA is seeking a dedi...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both written and spoken Spanish and English
Prior experience in a call center or customer service environment, ideally supporting non-profit or social service programs
Strong communication and problem-solving skills
Ability to handle sensitive information confidentially
Basic computer proficiency and familiarity with call center systems

Job Responsibility

Provide phone-based customer service and support in both Spanish and English
Address inquiries related to non-profit programs, services, and application status
Accurately document customer interactions and case outcomes in internal systems
Escalate complex cases to appropriate team members as needed
Demonstrate empathy, active listening, and professionalism at all times
Collaborate with fellow team members to deliver seamless service

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Customer Service Representative

Robert Half is partnering with a respected nonprofit organization in San Diego t...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in Spanish and English (verbal and written)
1+ year of customer service or call center experience preferred
Experience working in a nonprofit, healthcare, social services, or community-based organization is a plus
Strong listening, problem-solving, and interpersonal skills
Ability to handle sensitive or complex situations with empathy and professionalism
Comfortable working with databases, CRM systems, and standard office software
High school diploma or equivalent required

Job Responsibility

Answer a high volume of inbound calls from community members seeking information, support, or referrals
Provide accurate information about programs, services, and community resources in English and Spanish
Document call details and interactions accurately in the organization’s database or CRM system
Assist callers in navigating available services and connecting them with appropriate resources
Maintain professionalism, empathy, and confidentiality when supporting individuals from diverse backgrounds
Meet call center performance metrics including call quality, documentation accuracy, and response times
Collaborate with team members and supervisors to ensure a high level of service delivery

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Customer Service Representative

Our nonprofit organization is seeking a skilled and empathetic Bilingual Custome...

Location

United States , Chula Vista

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
coursework in social services or related field preferred
Bilingual proficiency in English and Spanish (verbal and written) required
Previous customer service or call center experience, ideally in a nonprofit or social services environment
Strong communication, interpersonal, and problem-solving skills
Computer literacy and ability to quickly learn new systems
Commitment to diversity, equity, and inclusion in all client interactions

Job Responsibility

Answer inbound calls from clients in both English and Spanish, providing information and guidance about available services and support programs
Listen actively to understand and assess the needs of callers, offering personalized referrals to nonprofit and community resources
Document call interactions and referral details accurately in organizational systems
Maintain strict confidentiality and adhere to organizational policies and procedures
Participate in training and ongoing development to stay informed about resources and call center best practices
Collaborate with team members to ensure positive outcomes for callers and maintain a high level of service
Handle sensitive situations with empathy and escalate cases when necessary

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Bilingual Customer Service Representative

Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and spoken) required
Previous customer service or call center experience preferred, ideally in a nonprofit or social services setting
Strong communication skills with an empathetic approach to client needs
Detail-oriented and comfortable with administrative recordkeeping
Ability to adapt in a dynamic environment and collaborate with team members
Passion for supporting community programs and making a positive impact

Job Responsibility

Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English
Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences
Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary
Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy
Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service
Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a dedicated and compassionate Bilingual Spanish Customer Serv...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred, or equivalent combination of education and experience
Minimum of 1 year of experience in a call center or customer service role
Background in social sciences such as public health, social work, psychology, or sociology is advantageous
Exceptional verbal and written communication skills in both Spanish and English
Proficiency in web-based systems, CRM tools, and Microsoft Office applications
Ability to handle inbound calls and assist customers with inquiries effectively
Strong organizational skills and attention to detail in documenting interactions

Job Responsibility

Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance
Document interactions and updates promptly in web-based systems to maintain accurate records
Stay informed about available community services and resources to offer appropriate referrals
Collaborate with internal teams to ensure the needs of clients are addressed effectively
Deliver outstanding customer service by handling communications with professionalism and empathy
Utilize CRM platforms and other computer systems to manage customer interactions efficiently
Assist clients with benefit and billing-related questions, ensuring clarity and resolution
Support the organization’s outreach efforts by providing thorough and timely responses
Adhere to established protocols and procedures to uphold service quality standards
Participate in training sessions to enhance skills and knowledge relevant to the role

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Quality Associate II

As a Quality Associate II, you will have the outstanding opportunity to lead all...

Location

United States , Mountain Home

Salary:

88000.00 - 110000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Minimum associate’s degree required
Bachelor’s of Science strongly preferred
At least 5 years of operations or quality experience, with leadership experience highly preferred
Ability to generate reports, trend performance, and perform data analysis for quality systems
Strong interpersonal communication and leadership skills
Self-motivated with the ability to handle a variety of tasks
Reliable attendance is essential, with the possibility of overtime work, including nights and weekends
Ability to use hands and fingers to manipulate office equipment
Capability to stand and walk for extended periods
Ability to lift up to 40 lbs

Job Responsibility

Possess detailed knowledge of GMP/QSR, ISO requirements, Corporate Quality Manual (CQM), SOP's, specifications, and in-process and final release requirements
Demonstrate excellent communication skills, both written and spoken, for presentations, classroom instruction, and generating reports, memos, and project status updates
Apply direct technical and organizational management skills to initiate, implement, complete, and sustain subordinate activities and behaviors
Implement and ensure compliance of manufacturing and quality control operations with corporate specifications, SOPs, and Good Manufacturing Practices/Quality System Regulations
Take direct responsibility for the plant pest control program, including coordinating with pest control vendors and performing regular inspections and annual reports
Participate in or manage quality assessments of suppliers to analyze compliance and assess risk
Frequently interact with subordinate supervisors and functional peer group managers
Coordinate the plant calibration program, partnering with maintenance staff on calibrations and preparing monthly completion reports for management review
Coordinate the site visual inspection program and continuous process verification (CPV)
Engage directly with auditors regarding pest control, calibrations, visual inspection, critical systems, and CPV

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

New

Server

We are looking for a Server who brings friendly energy, enthusiasm, and willingn...

Location

United States , Gainesville

Salary:

10.98 USD / Hour

Perkins Restaurant & Bakery

Expiration Date

Until further notice

Requirements

Prior serving experience is preferred, but not required
Excellent customer service and interpersonal skills
Ability to work in a fast-paced, team-oriented environment
Ability to lift and carry up to 50 lbs
Ability to stand, walk, reach, and bend for extended periods

Job Responsibility

Provides excellent customer service to all guests, ensuring their satisfaction
Greets guests promptly, assists with menu selection, and makes recommendations when necessary
Accurately takes and places orders, delivering them promptly once prepared
Addresses guests' concerns or issues, escalating to management as needed
Maintains cleanliness of tables, dining area, and pantry during shift
Completes all side work as assigned
All other duties as assigned

What we offer

Weekly Pay
Competitive Wages
Meal Discounts
Paid Vacation Time
Flexible Scheduling
401(k) Savings Plan
Advancement Opportunities
Medical, Dental, Vision, Life Insurance, Disability Insurance
401k with Company Match
Growth Opportunities

Parttime

New

Business Execution Director

Wells Fargo is seeking a Business Execution Director to support Business Credit ...

Location

United States , Wilmington; Charlotte; Columbus

Salary:

185000.00 - 300000.00 USD / Year

Wells Fargo

Expiration Date

May 27, 2026

Requirements

10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
Experience in risk management, business execution, governance, compliance, or regulatory affairs, preferably within financial services or payments/cards
Strong knowledge of credit card or payments businesses, including regulatory and operational risk considerations

Job Responsibility

Own and oversee the risk and control framework for the Business Credit Card business, ensuring alignment with enterprise risk standards
Identify, assess, and manage operational, compliance, reputational, and strategic risks across the product lifecycle
Lead risk assessments, issue management, and remediation plans
ensure timely closure of audit, regulatory, and risk findings
Act as the primary point of accountability for risk-related matters impacting the business
Manage regulatory engagement and preparedness including examinations, inquiries, and ongoing supervisory activities related to the business credit card portfolio
Partner closely with Legal, Compliance, and Corporate Risk to interpret regulatory requirements and translate them into business-ready actions
Ensure policies, procedures, and controls meet applicable laws and regulations (e.g., UDAAP, payments, credit, servicing, and data governance obligations)
Lead governance routines for the business, including risk committees, change management forums, and executive readouts
Develop and maintain high-quality management reporting, KPIs, KRIs, scorecards, and issue tracking to support senior leadership decision-making

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement

Fulltime

Select Country

Spanish Call Center Representative - Social Services

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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