Spanish Call Center Representative - Social Services Job at Robert Half (San Diego)

Spanish-Speaking Customer Service Representative

Our client, a leading non-profit organization in San Diego, CA is seeking a dedi...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both written and spoken Spanish and English
Prior experience in a call center or customer service environment, ideally supporting non-profit or social service programs
Strong communication and problem-solving skills
Ability to handle sensitive information confidentially
Basic computer proficiency and familiarity with call center systems

Job Responsibility

Provide phone-based customer service and support in both Spanish and English
Address inquiries related to non-profit programs, services, and application status
Accurately document customer interactions and case outcomes in internal systems
Escalate complex cases to appropriate team members as needed
Demonstrate empathy, active listening, and professionalism at all times
Collaborate with fellow team members to deliver seamless service

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Customer Service Representative

Robert Half is partnering with a respected nonprofit organization in San Diego t...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in Spanish and English (verbal and written)
1+ year of customer service or call center experience preferred
Experience working in a nonprofit, healthcare, social services, or community-based organization is a plus
Strong listening, problem-solving, and interpersonal skills
Ability to handle sensitive or complex situations with empathy and professionalism
Comfortable working with databases, CRM systems, and standard office software
High school diploma or equivalent required

Job Responsibility

Answer a high volume of inbound calls from community members seeking information, support, or referrals
Provide accurate information about programs, services, and community resources in English and Spanish
Document call details and interactions accurately in the organization’s database or CRM system
Assist callers in navigating available services and connecting them with appropriate resources
Maintain professionalism, empathy, and confidentiality when supporting individuals from diverse backgrounds
Meet call center performance metrics including call quality, documentation accuracy, and response times
Collaborate with team members and supervisors to ensure a high level of service delivery

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Customer Service Representative

Our nonprofit organization is seeking a skilled and empathetic Bilingual Custome...

Location

United States , Chula Vista

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
coursework in social services or related field preferred
Bilingual proficiency in English and Spanish (verbal and written) required
Previous customer service or call center experience, ideally in a nonprofit or social services environment
Strong communication, interpersonal, and problem-solving skills
Computer literacy and ability to quickly learn new systems
Commitment to diversity, equity, and inclusion in all client interactions

Job Responsibility

Answer inbound calls from clients in both English and Spanish, providing information and guidance about available services and support programs
Listen actively to understand and assess the needs of callers, offering personalized referrals to nonprofit and community resources
Document call interactions and referral details accurately in organizational systems
Maintain strict confidentiality and adhere to organizational policies and procedures
Participate in training and ongoing development to stay informed about resources and call center best practices
Collaborate with team members to ensure positive outcomes for callers and maintain a high level of service
Handle sensitive situations with empathy and escalate cases when necessary

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Bilingual Customer Service Representative

Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and spoken) required
Previous customer service or call center experience preferred, ideally in a nonprofit or social services setting
Strong communication skills with an empathetic approach to client needs
Detail-oriented and comfortable with administrative recordkeeping
Ability to adapt in a dynamic environment and collaborate with team members
Passion for supporting community programs and making a positive impact

Job Responsibility

Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English
Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences
Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary
Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy
Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service
Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a dedicated and compassionate Bilingual Spanish Customer Serv...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred, or equivalent combination of education and experience
Minimum of 1 year of experience in a call center or customer service role
Background in social sciences such as public health, social work, psychology, or sociology is advantageous
Exceptional verbal and written communication skills in both Spanish and English
Proficiency in web-based systems, CRM tools, and Microsoft Office applications
Ability to handle inbound calls and assist customers with inquiries effectively
Strong organizational skills and attention to detail in documenting interactions

Job Responsibility

Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance
Document interactions and updates promptly in web-based systems to maintain accurate records
Stay informed about available community services and resources to offer appropriate referrals
Collaborate with internal teams to ensure the needs of clients are addressed effectively
Deliver outstanding customer service by handling communications with professionalism and empathy
Utilize CRM platforms and other computer systems to manage customer interactions efficiently
Assist clients with benefit and billing-related questions, ensuring clarity and resolution
Support the organization’s outreach efforts by providing thorough and timely responses
Adhere to established protocols and procedures to uphold service quality standards
Participate in training sessions to enhance skills and knowledge relevant to the role

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Project Manager

We have a lot to share at Altavia. Join us soon! The Altavia China team. Altavia...

Location

China , Guangzhou

Salary:

Not provided

Altavia

Expiration Date

Until further notice

Requirements

Bachelor's degree or above in Marketing, Design, Printing, Packaging, Communications, or related fields
Minimum 5-7 years of project management experience in below-the-line (BTL) agencies, retail visual merchandising (VM), or event marketing, with a proven track record of handling key account projects
Deep understanding of POSM, retail fixtures, pop-up store construction, and window display production processes
Familiar with various materials, printing techniques, and on-site construction standards
Exceptional end-to-end project management capabilities
Ability to handle multiple complex projects simultaneously
Strong problem-solving skills to address emergencies on-site
Strong account management and communication skills
Proactive in identifying business opportunities and driving cross-selling/up-selling
Experience in contract negotiation, budget control, and profitability management

Job Responsibility

End-to-End Project Management: Leverage extensive experience to manage the full lifecycle of key client projects—from requirement alignment and design proposal communication to POSM production, as well as on-site installation and delivery for events, window displays, and retail stores. Act as the vital bridge between clients and internal departments (design, supplier QC, etc.) to ensure the efficient and precise execution of projects from blueprint to reality
Customized Solution Development: Develop a deep understanding of the client’s brand, products, and marketing strategy positioning. Tailor integrated service solutions covering design, production, and on-site installation based on the client’s retail visual and event needs, including full-category POSM materials, roadshow and pop-up store construction, store/counter/display fixtures, and window visual presentations
On-site Execution & Quality Control: Responsible for the on-site execution and schedule management of store, counter, and fixture installations, window displays, pop-up constructions, and POSM placement. Strictly supervise on-site installation quality, material workmanship, and final visual presentation. Effectively resolve unexpected issues during installation (e.g., fixture fitting, site constraints) to ensure smooth client acceptance and delivery
Client Relationship & Business Growth: As the core point of contact, establish a regular follow-up mechanism to quickly respond to and handle client complaints and after-sales requests regarding material QC and on-site installation. Enhance client stickiness through high-quality retail visual execution experiences. Uncover clients’ extended needs for seasonal campaign changeovers, new product launches (pop-up events/POSM iterations/window updates), and drive repeat business and cross-selling
Process Optimization & Resource Allocation: Establish an efficient collaboration mechanism across the “Brief - Design - Sampling - Production - Installation” workflow. Participate in company design and production capacity planning
reasonably allocate schedules for design, production, and on-site installation teams based on business forecasts. Continuously optimize the supply chain and on-site installation processes for POSM and event materials by analyzing historical project data, and propose cost-reduction and efficiency-enhancement solutions
Financial & AR Management: Strictly follow contract terms and actual project delivery/acceptance milestones to follow up and coordinate with internal finance for reconciliation and invoicing. Proactively formulate payment collection plans, collect accounts receivable on schedule, properly handle exceptions during the collection process, mitigate bad debt risks, and ensure the timely return of company funds

Fulltime

New

Kitchen Gardener

At THE PIG it all starts in the kitchen garden – the team here are the original ...

Location

United Kingdom , Barnsley

Salary:

13.71 - 14.81 GBP / Hour

The Pig

Expiration Date

Until further notice

Requirements

Experience of working in a productive kitchen garden growing seasonal produce is preferred but not essential
A real passion for gardening is required.

Job Responsibility

Cover all tasks assigned by the Head Kitchen Gardener ensuring that the garden is always presentable
Interact with guests daily
Some animal husbandry (pigs, chickens and quails) required.

What we offer

Staff stays – free B&B
35% discount on food, beverages & treatments
Meals on duty
Annual holiday increase (up to 33 days)
Take home goods – cost price
Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand
A range of learning & development courses
Anniversary vouchers – dinner with wine for 2.

Fulltime

New

Team Member - Receptionist

Here at easyHotel, we are now looking to recruit a fantastic Team Member at our ...

Location

Ireland , Dublin

Salary:

14.45 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Support with day to day operations
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Inspecting rooms and communicating to maintenance or housekeeping with any issues
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)
Happy with flexible working

Job Responsibility

Help ensure our customers have a great experience when staying with us
Support with day to day operations
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Inspecting rooms and communicating to maintenance or housekeeping with any issues
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)

What we offer

Competitive salary with bonus
The opportunity to join an international team, with real potential to grow your career on a global stage
A working environment with opportunities to get involved in all areas of the business
Eye Test Vouchers
Bike to work scheme
Life Assurance scheme
Staff discount on hotel stay
Social event throughout the year to include team engagement day out, summer party, & Christmas event
Pension
Training and development opportunities

Fulltime

Select Country

Spanish Call Center Representative - Social Services

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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