Spanish Bilingual Customer Service Representative Job at Robert Half (Indianapolis)

Spanish Bilingual Customer Service Representative

We are looking for a Spanish Bilingual Customer Service Representative to suppor...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in a call center or corporate customer service environment
Spanish bilingual skillset - ideally experience in a bilingual call center environment
Demonstrated ability to manage inbound calls effectively while delivering a positive customer experience
Strong data entry and documentation skills with close attention to accuracy and completeness
Proficiency with Microsoft Office Suite, SharePoint, and web-based customer or member management systems
Clear communication skills, including the ability to explain policies and next steps clearly
Reliable attendance, sound judgment, and a consistently detail-oriented work style
All candidates are required to undergo screening

Job Responsibility

Respond to incoming member calls with patience and a service-minded approach
Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases
Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next
Explain documentation expectations and offer practical direction to help members complete requests correctly
Enter orders, service details, and other required information with a high degree of accuracy
Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations
Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail
Support additional customer service and administrative tasks as needed to meet team and member needs

What we offer

Medical, Vision, Dental, Life and disability insurance
401(k) plan
Free online training

Spanish Bilingual Customer Service Representative

We are looking for a Customer Service Representative to join a payments-focused ...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing environment
Strong data entry skills with a high level of accuracy and attention to detail
Ability to research customer issues, review account information, and identify appropriate next steps
Clear written communication skills for detailed email correspondence and documentation
Comfortable discussing pricing, preparing customer quotes, and explaining service-related charges
Working knowledge of standard customer service systems and the ability to learn new tools quickly
Spanish language skills are REQUIRED.

Job Responsibility

Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed
Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options
Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records
Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required
Consistently meet service quality standards, productivity goals, and other call center performance measures
Encourage customers to use online and automated self-service resources when those options best support their needs
Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer
Prepare and communicate rate quotes while promoting prepay solutions when appropriate
Perform additional customer support and administrative tasks as assigned to support daily operations.

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Fulltime

Spanish Bilingual Customer Service Representative

We are looking for a dedicated Spanish Bilingual Customer Service Representative...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in Spanish
Able to work 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.
Proficiency in data entry, research, and email correspondence.
Ability to provide accurate customer quotes and product information.
Strong communication skills, including fluency in Spanish.
Familiarity with navigating customer service systems and tools.
Demonstrated ability to meet performance metrics and quality standards.
Problem-solving skills with the ability to follow established procedures.
Capability to promote self-service tools and explain product options effectively.

Job Responsibility

Open and manage trouble tickets to address specific customer issues effectively.
Clearly explain product options, associated charges, and promotions to customers.
Navigate customer service systems and tools efficiently to deliver timely assistance.
Resolve routine problems using established procedures and seek guidance for complex issues.
Maintain high-quality performance standards and meet call center metrics.
Promote self-service tools such as organizational applications and web resources.
Provide accurate quotes for rates and encourage customers to consider prepay options.
Inform customers about new or upgraded products and services.
Conduct additional tasks and responsibilities as assigned to support team objectives.

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Spanish Bilingual Customer Service Representative

Join our company as a Remote Spanish Bilingual Customer Service Representative, ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both Spanish and English (written and verbal)
Previous experience in customer service, call center, or related field preferred
Proficient with technology and comfortable working remotely
Excellent communication and interpersonal skills
Ability to multi-task and prioritize
Strong problem-solving abilities
High school diploma or equivalent required
college education preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat in both Spanish and English
Resolve questions, concerns, and issues efficiently while maintaining a positive attitude
Document all customer interactions clearly and accurately
Collaborate with team members and other departments to ensure high customer satisfaction
Uphold company values, policies, and standards of service
Meet or exceed individual and team metrics for productivity and quality

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Representative

We are seeking Bilingual - Spanish Customer Service Representatives to be a part...

Location

United States , Middle River

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (verbal and written)
Prior experience in a customer service role, preferably within the energy/natural resources industry
Proficiency in operating call center systems and handling customer inquiries effectively
Demonstrable experience in a call center customer service setting
Exceptional communication skills, both written and verbal, to clearly address customer issues
Strong problem-solving skills to identify customer needs and provide appropriate solutions
Ability to work under pressure, manage high call volumes, and maintain a positive attitude
Proficiency in using computer systems, including Microsoft Office Suite and CRM software
Excellent interpersonal skills to build rapport with customers and provide a positive experience
Flexibility to work in shifts, during weekends, or on holidays, if required

Job Responsibility

Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction
Utilize various computer systems and applications to gather necessary information efficiently
Collaborate with team members and other departments to resolve complex customer issues
Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns
Accurately document customer interactions and update customer accounts in the system
Stay up-to-date on product knowledge, industry trends, and company policies
Meet performance metrics and quality standards set by the company
Handle a high volume of inbound calls with a positive attitude
Assist customers by providing product information and offering solutions to ensure customer satisfaction
Process customer applications and maintain accurate customer records

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Associate Customer Service Representative Spanish Bilingual Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday ...

Location

United States , San Antonio

Salary:

Not provided

Wells Fargo

Expiration Date

June 11, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers

Fulltime

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Associate Customer Service Representative Spanish Bilingual Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday ...

Location

United States , Phoenix

Salary:

Not provided

Wells Fargo

Expiration Date

July 02, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking and listening proficiency in Spanish/English

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers

Fulltime

Associate Customer Service Representative Spanish Bilingual Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday ...

Location

United States , Irving

Salary:

Not provided

Wells Fargo

Expiration Date

June 27, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers

Fulltime

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Spanish Bilingual Customer Service Representative

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What we offer

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