Spanish Bilingual Customer Service Representative Job at Robert Half (Indianapolis)

Spanish Bilingual Customer Service Representative

We are looking for a Spanish Bilingual Customer Service Representative to suppor...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in a call center or corporate customer service environment
Spanish bilingual skillset - ideally experience in a bilingual call center environment
Demonstrated ability to manage inbound calls effectively while delivering a positive customer experience
Strong data entry and documentation skills with close attention to accuracy and completeness
Proficiency with Microsoft Office Suite, SharePoint, and web-based customer or member management systems
Clear communication skills, including the ability to explain policies and next steps clearly
Reliable attendance, sound judgment, and a consistently detail-oriented work style
All candidates are required to undergo screening

Job Responsibility

Respond to incoming member calls with patience and a service-minded approach
Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases
Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next
Explain documentation expectations and offer practical direction to help members complete requests correctly
Enter orders, service details, and other required information with a high degree of accuracy
Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations
Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail
Support additional customer service and administrative tasks as needed to meet team and member needs

What we offer

Medical, Vision, Dental, Life and disability insurance
401(k) plan
Free online training

Spanish Bilingual Customer Service Representative

We are looking for a customer-focused Spanish Bilingual Customer Service Represe...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a related client-facing role
Strong data entry skills with attention to detail and the ability to document interactions accurately
Ability to research customer questions, identify appropriate solutions, and follow established procedures
Strong written communication skills, including email correspondence with customers and internal teams
Experience preparing or explaining customer quotes, rates, or service-related pricing information
Comfortable working with multiple systems and applications while managing active customer interactions
Bilingual Spanish language skills are REQUIRED
Dependable communication skills and a consistent focus on delivering high-quality customer service

Job Responsibility

Respond to customer inquiries by phone and create service tickets to document and address reported issues
Guide customers through available products, service features, and associated fees using clear and effective communication
Use designated customer service platforms and internal tools efficiently to research accounts and complete service requests
Resolve routine concerns by following standard procedures and escalating or seeking guidance when situations require additional support
Meet established call center expectations for accuracy, responsiveness, customer satisfaction, and overall quality performance
Encourage customers to use online and self-service resources when appropriate to improve convenience and efficiency
Share information about current offers, enhanced services, and upgraded solutions that may fit customer needs
Provide pricing details and explain prepay options to help customers make informed decisions
Perform additional customer support and administrative tasks as assigned to support team operations

What we offer

Medical
Vision
Dental
Life and disability insurance
Company 401(k) plan

Fulltime

Spanish Bilingual Customer Service Representative

We are looking for a dedicated Spanish Bilingual Customer Service Representative...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in Spanish
Able to work 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.
Proficiency in data entry, research, and email correspondence.
Ability to provide accurate customer quotes and product information.
Strong communication skills, including fluency in Spanish.
Familiarity with navigating customer service systems and tools.
Demonstrated ability to meet performance metrics and quality standards.
Problem-solving skills with the ability to follow established procedures.
Capability to promote self-service tools and explain product options effectively.

Job Responsibility

Open and manage trouble tickets to address specific customer issues effectively.
Clearly explain product options, associated charges, and promotions to customers.
Navigate customer service systems and tools efficiently to deliver timely assistance.
Resolve routine problems using established procedures and seek guidance for complex issues.
Maintain high-quality performance standards and meet call center metrics.
Promote self-service tools such as organizational applications and web resources.
Provide accurate quotes for rates and encourage customers to consider prepay options.
Inform customers about new or upgraded products and services.
Conduct additional tasks and responsibilities as assigned to support team objectives.

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Spanish Bilingual Customer Service Representative

Join our company as a Remote Spanish Bilingual Customer Service Representative, ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both Spanish and English (written and verbal)
Previous experience in customer service, call center, or related field preferred
Proficient with technology and comfortable working remotely
Excellent communication and interpersonal skills
Ability to multi-task and prioritize
Strong problem-solving abilities
High school diploma or equivalent required
college education preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat in both Spanish and English
Resolve questions, concerns, and issues efficiently while maintaining a positive attitude
Document all customer interactions clearly and accurately
Collaborate with team members and other departments to ensure high customer satisfaction
Uphold company values, policies, and standards of service
Meet or exceed individual and team metrics for productivity and quality

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a Bilingual SPANISH Customer Service Representative to join a...

Location

United States , Sunrise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
additional office or administrative training is preferred
Previous experience in a customer service, call center, or general office support environment is preferred
Bilingual communication skills in English and Spanish are required
Intermediate computer proficiency, including working knowledge of Microsoft Excel, is required
Ability to manage data entry and document processing tasks with strong attention to detail
Effective problem-solving and decision-making skills in a fast-paced support setting
Must be able to successfully pass a background screening

Job Responsibility

Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns
Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records
Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization
Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner
Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion
Use computer applications, including spreadsheets and office tools, to track information and support daily workflow
Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Associate Customer Service Representative Spanish Bilingual Everyday Banking

Wells Fargo is seeking an Associate Customer Service Representative in Everyday ...

Location

United States , Phoenix

Salary:

Not provided

Wells Fargo

Expiration Date

July 02, 2026

Requirements

6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking and listening proficiency in Spanish/English

Job Responsibility

Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers

Fulltime

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Bilingual Spanish Customer Service Representative

We are seeking Bilingual - Spanish Customer Service Representatives to be a part...

Location

United States , Middle River

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (verbal and written)
Prior experience in a customer service role, preferably within the energy/natural resources industry
Proficiency in operating call center systems and handling customer inquiries effectively
Demonstrable experience in a call center customer service setting
Exceptional communication skills, both written and verbal, to clearly address customer issues
Strong problem-solving skills to identify customer needs and provide appropriate solutions
Ability to work under pressure, manage high call volumes, and maintain a positive attitude
Proficiency in using computer systems, including Microsoft Office Suite and CRM software
Excellent interpersonal skills to build rapport with customers and provide a positive experience
Flexibility to work in shifts, during weekends, or on holidays, if required

Job Responsibility

Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction
Utilize various computer systems and applications to gather necessary information efficiently
Collaborate with team members and other departments to resolve complex customer issues
Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns
Accurately document customer interactions and update customer accounts in the system
Stay up-to-date on product knowledge, industry trends, and company policies
Meet performance metrics and quality standards set by the company
Handle a high volume of inbound calls with a positive attitude
Assist customers by providing product information and offering solutions to ensure customer satisfaction
Process customer applications and maintain accurate customer records

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a Bilingual Spanish Customer Service Representative to suppor...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing role
Strong data entry skills with careful attention to detail and accuracy in documentation
Ability to research account information, identify solutions, and follow standard procedures effectively
Clear written and verbal communication skills, including clear and accurate email correspondence
Experience preparing quotes, explaining rates, or discussing service charges with customers
Comfortable working with multiple systems and navigating between tools in a fast-paced environment
Bilingual Spanish language skills are required
Dependable work habits and the ability to meet quality and performance metrics

Job Responsibility

Respond to inbound customer inquiries and provide timely, attentive support
Create and document service cases for customer issues
Explain available products, service features, fees, and pricing details
Use customer service platforms and internal tools efficiently
Resolve routine issues by following established procedures and escalate more complex matters
Meet performance expectations related to service quality, productivity, and call center standards
Encourage customers to use digital and self-service resources
Share information about current promotions, enhanced offerings, and prepayment options
Perform additional support tasks and related duties as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Spanish Bilingual Customer Service Representative

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