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Support in implementation of initiatives related to operations and Business Execution across multiple lines of business
Identify opportunities to improve processes and provide support to a variety of diverse support functions or operations
Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks
Receive direction from supervisors
Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business
Interact with colleagues of a specific line of business for the purpose of executing a variety of programs, services, and initiatives
Conduct QA review of voice & non-voice transactions
Requirements
1+ year of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of BPO experience. Preferably in the financial sector