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As the Space Planning Manager within the Store Experience Directorate, you will lead a Space Planning team to develop the Physical Estate Space strategies for all Shop Formats. You will be ultimately accountable for realising optimal proposition blueprints onto the shop floor to deliver customer centric adjacencies and commercial performance metrics. You will develop and utilise the shop blueprint to optimise the use of space, maximising profitability and ensuring an excellent customer experience.
Job Responsibility:
Lead and develop the Directorate space strategy proposition and blueprints for all shop formats
Optimum allocation of space to assortment to deliver strategy profitability and maximise customer experience
Effective leadership and development of Level 7s and Level 8s to ensure continued growth of a High Performing team
Drive space performance through effective allocation of space
product, service, experience and design propositions with a view to reduce costs where possible and deliver optimal return per sq ft
Develop and evolve the Shop Blueprint that balances commercial, customer, services, assortment, flow, adjacencies and stock targets, triangulating competing ambitions
Translate commercial, customer, retail and property strategy into all Physical Estate activity providing space briefs that span new concepts, projects, formats and seasonal change, balancing customer and profit needs
Provide proactive and reactive insight, expertise, challenge and support to develop and define propositional space strategies
Support the development of propositional opportunities with key stakeholders, carrying out feasibility activity and scoping alongside supporting in building business cases and developing commercial opportunities
Work effectively across all Physical Estate teams spanning Property, Customer and Trading to optimise the use of our physical estate through new formats, downsizes and physical estate interventions
Influence Merchandising teams to reduce working capital and deliver optimal allocations of assortments to space through effective ranging and planning
Ensure all projects optimise space, balancing great customer experience with presentation and linear requirements
Develop and generate ideas and opportunities to drive greater value from our estate particularly in Q4 and with seasonal opportunities
Support and upskill Partners across the business to deliver commercially sound and customer centric value additive projects and opportunities
Increase business understanding and awareness of space metrics such that they become business-as-usual. Champion the use of space to deliver retail benefit and optimisation
Requirements:
Demonstrates strong commercial awareness
Demonstrates strong analytical skills
Experience in process improvement
Excellent planning, organisation and orchestration skills
Ability to manage the complexities and competing priorities and strategies to make courageous decisions
Strong leadership skills
Excellent cross functional working skills and Stakeholder management
Verbal / written communication
Nice to have:
Experience in a trading and/or branch role is an advantage
Line Management and leadership (matrix management desirable)
Experience of continuous improvement
What we offer:
LEISURE LEARNING - Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses
PARTNER DISCOUNT - 25% off at John Lewis and 20% at Waitrose
CLUBS & SOCIETIES - From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together
HOLIDAY & LEAVE - Enjoy a generous holiday provision
PENSION & LIFE ASSURANCE - Secure your future with our comprehensive pension scheme and life assurance
EXCLUSIVE HOTELS - Recharge and reconnect at our exclusive Partnership hotels in locations across the UK