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14forty Logo 14forty · Office Administration

Space Coordinator

United Kingdom, London Employment contract 30452.00 GBP / Year · Job Posted February 19, 2026
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Job Description

We are delighted to be recruiting for a Space Coordinator to be part of the Rapport team, based at our client's office in Fenchurch Street. You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day. The key purpose of this role is to provide end-to-end space booking support to our people to ensure their space requirements are tailored to meet the business need. The Space Coordinator excels at building customer relationships and understands how best to facilitate their space requirements. Our office environment continues to evolve, and the Space Coordinator plays a key role in providing a great customer experience while adapting to the changes.

Job Responsibility

  • Provide a range of services to the business including reservations and events bookings
  • Process all communications, queries and requests received through various tools
  • Take full ownership of each assigned request and coordinate with customer
  • Coordinate with various in-house teams and vendors
  • Display high levels of flexibility for any changes to restrictions and processes
  • Execute any ad-hoc duties as requested by the Service Desk Team Lead
  • Provide support and assistance where needed, including training of team members
  • Provide onsite customer support where required
  • Provide operational feedback to enable service development
  • Compile and interpret operational reporting
  • Execute, and participate in, any new service streams
  • Escalate issues to the Line Manager as appropriate
  • Identify and build good working relationships with key customers
  • Bid Room Management on site
  • On site No-Show allocation every morning
  • Engage and learnings from Events teams to improve event and customer experience
  • SME on Building knowledge across all space types

Requirements

  • Previous customer service experience
  • Positive, outgoing personality
  • Ability to easily build rapport with key stakeholders
  • Proactive, flexible, and adaptable
  • Great attention to detail
  • Ambition to learn and grow
  • Excellent personal presentation and interpersonal skills
  • Computer literate
  • Excellent communication skills, verbal and written
  • Professional telephone and email etiquette
  • Ability to work independently and manage own workload

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for peers
  • One paid day off annually to support a cause
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