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Spa Treatments Team Leader

United Kingdom, Leeds Employment contract · Job Posted June 28, 2026
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Job Description

We are seeking a Spa Treatments Team Leader who will motivate and engage a team as well as create amazing experiences for our guests, through the delivery of high quality Spa Treatments and an exceptional Spa guest experience.

Job Responsibility

  • Provide guests with the warmest hospitality ensuring they want to return
  • ensure high standards are delivered and maintained through every interaction
  • generate and support team and customer sales initiatives to deliver targets
  • provide personalised recommendations on treatments and products where ever possible to enhance the guest experience
  • responsible for all Spa treatments and product stock control
  • support Spa Therapist training including treatments retail and guest experience
  • motivate and lead the team to deliver amazing experiences
  • team work

Requirements

  • Friendly
  • extremely personable
  • ability to deliver company standards in each interaction
  • ability to generate a great rapport with team and guests
  • high standards
  • aptitude to flourish in a customer led environment
  • support all aspects of team training
  • lead team to ensure standards are met
  • react effortlessly to unexpected circumstances
  • passionate about beauty, Spa and wellbeing
  • leading a team
  • great interpersonal skills
  • work ethic
  • enjoy going the extra mile
  • previous experience in a Spa or hotel (ideal)

What we offer

  • Fun environment with training and support to develop and progress
  • tips paid regularly
  • enhanced maternity and paternity pay
  • Employee Assistance Programme
  • apprenticeships available
  • 28 days annual leave (rising to 33 days after 5 years)
  • free meal whilst on duty
  • discounted accommodation food and drink in our beautiful properties across the country
  • free use of our brilliant gym on site and discounted spa treatments
  • free car parking
  • pension and life assurance
  • long service awards including free meals and free stays with your friends or family

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