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Spa Treatment Manager

apexhotels.co.uk Logo

Apex Hotels Ltd

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Location:
United Kingdom , Edinburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You will be responsible for the flawless running of our newest site, Yu Spa Edinburgh. You will take pride in creating a relaxing retreat within the hotel, giving guests a memorable, friendly spa experience. No two days are the same and being able to multitask, prioritise and self-motivate is key. You will be leading, mentoring, and inspiring the spa team while working alongside other hotel team members. You will be a trusted advisor to the key stakeholders in the spa team along with the Head of Spa who you will report into.

Job Responsibility:

  • Responsible for all daily Yu Spa Treatment operations, including scheduling of staff to meet business demand and ensuring high levels of guest service, cleanliness, and knowledge of services
  • Deliver treatments yourself as the business needs require
  • Monitor and control KPIs within the department focusing on occupancy, utilisation, and yield within beauty treatment
  • Focus on Self-development and development of the Spa team
  • Ensure the highest standards of cleanliness exist in all areas of responsibility
  • Receive, manage, and respond to all guest feedback via all channels including Reviewpro
  • Resolve any guest issues when they arise and share feedback as appropriate with all team members

Requirements:

  • Previous management experience in a quality spa setting, ideally in a hotel
  • True passion for spa
  • Genuine smile and desire to get it right for guests and team members
  • Ability to multi-task and organise a variable workload
  • Leadership skills to inspire, mentor and energise a team
What we offer:
  • 35 days holiday
  • Training and development from day one
  • Employee events and celebrations
  • Inhouse company interactive employee communication APP
  • Entry to our state-of-the-art gym and pools
  • Healthy meals to enjoy while you're working
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
  • £200 referral bonus when your friends or family join the team
  • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
  • Involvement in our employee recognition schemes
  • Long service recognition
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
  • 50% discount in our restaurants
  • Cycle to Work Scheme
  • Discounted room rates for employees, friends, and family
  • Spa treatments and product discounts
  • Life Assurance cover

Additional Information:

Job Posted:
March 18, 2026

Expiration:
April 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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