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Spa therapist

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Lush

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Location:
United Kingdom , Bath

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

13.00 - 14.00 GBP / Hour
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Job Description:

Part time position (To include Weekend shifts). The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients! We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences on a range of different contracts from 16-24hr.

Job Responsibility:

  • Performing Lush Spa Treatments following set routines and standards
  • Representing the Lush Spa on the shop floor and across the business
  • Looking after clients' experiences, making sure their journey runs smoothly
  • Supporting the day-to-day running of the spa
  • Booking and upselling treatments using our booking system
  • Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
  • Being responsible for your own wellbeing using the available tools that are provided
  • Keeping product & treatment knowledge up to date
  • Supporting stock control

Requirements:

  • An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage Required
  • Practical work experience within a similar role performing body massages and facials. 1 year preferred
  • Passionate about delivering excellent customer service and treatments
  • Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa
What we offer:
  • Fantastic in-house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
  • Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)
  • Enjoy 2 complimentary products of your choice per month
  • Available free handcare and mouthcare products during shifts for Spa Therapists
  • Team bonus scheme based on the overall sales of the store and spa
  • Pension scheme
  • Birthday Day Off
  • 28 day holiday allowance (calculated on a pro-rata basis)
  • 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
  • Cycle to work scheme
  • Free Spa Therapist tunic
  • Employee assistance programme provided by Health Assured
  • Access to an online learning community
  • Therapist wellbeing initiatives (inc. Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)
  • Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter)
  • Flexible rolling rotas
  • Productivity-based bonus scheme
  • Tailored gender affirming care

Additional Information:

Job Posted:
January 16, 2026

Expiration:
January 31, 2026

Employment Type:
Parttime
Work Type:
On-site work
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