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Spa Therapist

Japan, Tokyo Employment contract · Job Posted May 27, 2026
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Job Description

Provide professional service including spa treatments that exceeds guest's experience. Provide right health and wellness information to guests to assist their wellbeing of life by following Four Seasons Hotel standard operational procedures.

Job Responsibility

  • Provide professional service including spa treatments that exceeds guest's experience
  • Provide right health and wellness information to guests to assist their wellbeing of life by following Four Seasons Hotel standard operational procedures
  • Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
  • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Assist in other areas of the department as needed
  • To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule
  • Utilize the logbook and Book 4 time
  • Keep your work area neat, clean and quiet at all times
  • Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel
  • Utilize each of the retail products safety and accurately
  • Provide professional treatment on spa menu for any client
  • Provide amenities involved in the Spa treatment in order to customize and personalize the Spa journey
  • Respond properly in any hotel emergency or safety situation
  • To provide a friendly and professional service that always exceeds guest’s expectations
  • To ensure the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety are executed
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs
  • To attend training and meetings as and when required
  • Perform any additional duties as assigned by the Assistant Director of Spa
  • Provide after care advise to guests by using retail products
  • Assist next booking of guests
  • Promote membership program when it is required

Requirements

  • High School education or Diploma or Certification in Spa or Wellness or Holistic modalities preferred
  • Preferred one to two years experience in related position with Four Seasons or other organization

Nice to have

  • High School education or Diploma or Certification in Spa or Wellness or Holistic modalities preferred
  • Preferred one to two years experience in related position with Four Seasons or other organization

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • 50% F&B outlet discount for other Four Seasons Hotel in Japan
  • Complimentary Employee Meals
  • Social insurance
  • Define contribution benefit
  • Yearly health checks up

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