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Spa Therapist

Malaysia, Langkawi · Job Posted January 03, 2026

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Job Description

Provide massage and body treatment services to guests at The Ritz-Carlton Langkawi, ensuring exceptional luxury service and adherence to The Ritz-Carlton Gold Standards.

Job Responsibility

  • Provide massage services to guests using props and/or products
  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy
  • Assess guest needs and inquire about contraindications before beginning service
  • Keep up to date with current techniques and modalities
  • Escort guests to and from treatment rooms
  • Arrange workstation, treatment room, and/or drapes
  • Frequently check with guest to promote comfort, safety and security
  • Promote and sell spa/salon services including retail offerings
  • Clean, maintain, and sterilize tools
  • Maintain cleanliness of workstation and/or treatment room
  • Monitor and stick to time schedule
  • Handle inappropriate guest behavior by following standard operating procedures
  • Maintain current skills and licensure
  • Report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • Follow all company policies and procedures
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • State or Regional Massage License
  • At least 1 year of related work experience
  • Technical, Trade, or Vocational School Degree

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