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As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms’ high standards.
Job Responsibility:
Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception
Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care
Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing
Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients
Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability
Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.
Requirements:
Level 3 Beauty Therapy qualification is essential
Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment
You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.
What we offer:
Annual service charge (non-contractual), circa 5k per year
Commission on sales
Staff accommodation available (£250.00 per month, inc bills)
Meals included on duty
Employee recognition awards
Cashback healthcare cover after probation
Continued career development with recognised training providers
Generous friends and family rate at Iconic Luxury Hotels