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We are looking for Spa Therapists to join our dynamic team at The Langley Hotel & Spa, a Luxury Collection Hotel by Marriott. The role involves working with some of the very best skincare brands to provide our guests with exceptional service, luxurious treatments and lifestyle advice. In addition to the core spa offering, the spa features 2 hammams.
Job Responsibility:
Carry out treatments as per the trained protocol, with care and thoughtfulness and to the highest of standards
Carefully managing stock usage and minimise wastage
Record appropriate client information on Premier Core
Proactively sell spa retail and recommend further treatments, driving sales in all areas of the business
Ensure safe working practices are adhered to at all times, following health and safety regulations
Requirements:
Minimum of 2 years' experience within a five-star environment
Beauty Therapy qualification NVQ Level 3 or equivalent
Exceptional treatment standards
Ability to work as part of a team
Reliable, efficient and proactive
Keen for personal development and learning
Ability to work shifts with flexibility as and when necessary
Experience of working in a similar business
A passion for customer service excellence
Nice to have:
Warm and welcoming personality
High standards of professionalism
Drive to provide a memorable experience to each and every guest
Passion about the hospitality industry
Willingness to deliver a natural and yet exceptional service
What we offer:
Treatment commission
Retail Commission
Service Charge (discretionary)
28 days holiday including bank holidays
Discounted room rates at Marriott properties worldwide
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