This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Provide professional service including spa treatments that exceeds guest's experience
Provide right health and wellness information to guests to assist their wellbeing of life by following Four Seasons Hotel standard operational procedures
Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Assist in other areas of the department as needed
Utilize the logbook and Book 4 time
Keep your work area neat, clean and quiet at all times
Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel
Utilize each of the retail products safety and accurately
Provide professional treatment on spa menu for any client
Provide amenities involved in the Spa treatment in order to customize and personalize the Spa journey
Respond properly in any hotel emergency or safety situation
Provide a friendly and professional service that always exceeds guest’s expectations
Execute hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety
Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned
Attend training and meetings as and when required
Perform any additional duties as assigned by the Assistant Director of Spa
Provide after care advise to guests by using retail products
Assist next booking of guests
Promote membership program when it is required
Requirements
High School education or Diploma or Certification in Spa or Wellness or Holistic modalities preferred
Preferred one to two years experience in related position with Four Seasons or other organization
What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
50% F&B outlet discount for other Four Seasons Hotel in Japan