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Spa therapist

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Four Seasons

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Location:
Japan , Tokyo

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The SPA Therapist position performs body treatments according to established protocols ensuring all guests experience pure peace and relaxation.

Job Responsibility:

  • Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
  • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Assist in other areas of the department as needed
  • To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule
  • Utilize the logbook and Book 4 time
  • Keep your work area neat, clean and quiet at all times
  • Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel
  • Utilize each of the retail products safety and accurately
  • Provide professional treatment on spa menu for any client
  • Provide amenities involved in the Spa treatment in order to customize and personalize the Spa journey
  • Respond properly in any hotel emergency or safety situation
  • To provide a friendly and professional service that always exceeds guest’s expectations
  • To ensure the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety are executed
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs
  • To attend training and meetings as and when required
  • Perform any additional duties as assigned by the Assistant Director of Spa
  • Provide after care advise to guests by using retail products
  • Assist next booking of guests
  • Promote membership program when it is required

Requirements:

  • Excellent written and verbal communication skills to prepare and deliver reports
  • Apply an ethical approach to the outcome of situations
  • Plan and monitor duties to ensure effective and efficient use of all available resources
  • Strong interpersonal and relationship-building skills to work with peers, superiors and clients
  • Demonstrate the ability to multi-task
  • Work in a safe, prudent and organized manner
  • Require a flexible schedule in order to accomplish all major responsibilities and tasks
  • Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relate to spa
  • Ability to operate fax, scanner, copier, telephone, adding machine, calculator
  • Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software
  • Ability to read, write and speak English
  • Clear understanding of the purpose and reasons for internal controls
  • Understand and be familiar with hotel quality standards and service standards
  • Strong commitment to service

Additional Information:

Job Posted:
January 23, 2026

Work Type:
On-site work
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