Spa Therapist

• Provide professional treatments like massages, facials, body treatments, nails care in a sensitive and personalized manner according to established Four Seasons protocols and standards
• Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Meticulously respecting guest needs for privacy, take ownership of guest concerns and request and act decisively to ensure guest satisfaction when glitches occur
• Possess a high level of product knowledge and relevant technical skills
• intuitively recommend and effectively upsell treatments, packages and retail items in a sensitive and personalized manner
• Have a thorough understanding of all services including benefits, indications & contraindications for each of the treatments
• applying professional products safely and accurately
• Set-up and maintain spa treatment rooms in an immaculate manner
• maintain stocks of operating and guest supplies in the work areas
• Have an outgoing personality and a can-do approach to any task – personifying luxury guest service
• Assist in executing the day-to-day operational requirements
• Be directly responsible for the day-to-day key processes in your area of work

• Certified for massage and beauty treatments
• At least 2 years of experience in a luxury spa environment
• Outstanding communications skills and command of the English are essential
• knowledge of local language is an advantage
• Excellent communication and exceptional guest service skills
• Attention to detail, ability to multi task and prioritize
• Guest centricity and understanding the importance of guest’s preferences
• Flexible schedule with the ability to work all types of shifts, weekends and holidays

knowledge of local language is an advantage

• Competitive remuneration
• Excellent Training and Development opportunities
• Discover the world with attractive employee rates at Four Seasons Hotels worldwide
• Complimentary Employee Meals and laundry/dry cleaning
• Employee benefit cafeteria system