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Provide professional body or beauty service for Spa guests including herbal wraps, body treatments, massage, and facial treatments. Help set-up and maintain the work area clean, hygienic and attractive. This includes preparation room, treatment rooms, locker rooms and guests’ facilities. Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel. Provide indoor and outdoor treatments. Handle guest interactions with the highest level of courtesy and professionalism, accommodating special requests whenever possible; resolving customer complaints; assisting guests and visitors in all inquiries in connection with spa services. Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers. Comply with hygiene and safety rules, quality criteria and procedures within the department. This includes taking reasonable care and perform duties as instructed, preventing injuries to self and others. Adhere to core and culture Standards and Meet/Exceed Standard Tests undertaken. Perform other tasks or projects assigned by the Spa Management. Upsell relevant treatments and retail products to guests, based on their needs and expected benefits.
Job Responsibility:
Provide professional body or beauty service for Spa guests including herbal wraps, body treatments, massage, and facial treatments
Help set-up and maintain the work area clean, hygienic and attractive
Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel
Provide indoor and outdoor treatments
Handle guest interactions with the highest level of courtesy and professionalism
Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers
Comply with hygiene and safety rules, quality criteria and procedures within the department
Adhere to core and culture Standards and Meet/Exceed Standard Tests undertaken
Perform other tasks or projects assigned by the Spa Management
Upsell relevant treatments and retail products to guests
Requirements:
Previous experience as a therapist
Excellent verbal & written communication skills in English are essential
Previous experience in a similar role is advantage
Proficiency in Greek language is an advantage
Nice to have:
Proficiency in Greek language
What we offer:
Competitive salary and comprehensive benefits package
Complimentary employee meals, bus transportation, uniform & laundry services
Ticket Restaurant monthly allowance
Complimentary nights at Four Seasons Hotels & Resorts globally
Employee recognition programs
Opportunities for global travel through task forces and transfers
Access to Four Seasons global training & development programs
Accommodation and transport to the hotel will be provided