Spa Therapist, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Brisbane

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join our team as a Spa Therapist at the Heavenly Spa by Westin. In this role, you'll provide guests with personalized sensory experiences, from indulgent massages and purifying facials to invigorating body therapies. With five treatment rooms, including two designed for couples, and a steam room, our spa is an oasis of calm within The Westin Brisbane.

Job Responsibility:

Provide professional services, including massage, body treatments, nail care, waxing, and skincare, tailored to guests' needs
Assess guest needs, inquire about contraindications, and evaluate skin condition to ensure the appropriateness of scheduled treatments
Offer personalized advice on proper skin, hair, or nail care and recommend home care regimens to maintain results
Promote and sell spa services and retail products with a balanced focus on service delivery and product sales (50/50 split)
Prepare treatment rooms and workstations with necessary products, equipment, and supplies to ensure guest comfort and safety
Escort guests to and from treatment areas, ensuring a seamless and relaxing experience
Maintain cleanliness and hygiene by cleaning, maintaining, and sterilizing tools and work areas
Monitor and adhere to the daily schedule, managing time effectively to stay on track with appointments
Handle inappropriate guest behavior professionally by stopping service and notifying the supervisor or manager
Report accidents, injuries, and unsafe conditions to management promptly
Complete safety training and certifications as required and follow property-specific emergency procedures

Requirements:

Confident in upselling and promoting retail products and spa services
Passionate about the spa industry with a desire to grow and learn
Open to exploring new product ranges, spa experiences, and equipment
Maintain up-to-date skills and hold a recognized Beauty Therapy Diploma or Certificate III-IV
Flexible availability to work on a 7-day rotating roster, including evenings, early mornings, weekends, and public holidays
Demonstrate a proven track record of relevant experience, strong communication skills (both verbal and written), excellent attention to detail, and a vibrant, engaging personality

What we offer:

Uniform
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program

Additional Information:

Job Posted:
November 19, 2025

Employment Type:

Parttime

Work Type:

On-site work

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