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Spa Therapist/ Body Worker

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Rosewood Hotel Group

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Location:
Canada , Vancouver

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and multi-talented Spa Therapist/Body Worker - Contractor.

Job Responsibility:

  • Provide all massage, hydrotherapy and body services offered by the Spa
  • Cultivation and always maintaining a professional attitude
  • Maintain complete knowledge of and comply with all Rosewood departmental policies/service procedures/standards, Forbes and LQA Standards
  • Attend all scheduled meetings, classes, and training sessions
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear and professional language
  • Always maintain positive guest relations
  • Resolve guest complaints, ensuring guest satisfaction
  • Maintain knowledge of hours of operation, reservations, fees, treatments, products, and merchandise as well as pertinent hotel information
  • Be familiar with all hotel/spa packages, promotions, prices, and rates
  • Set up and organize workstation with designated supplies, forms and resource materials
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Perform opening/closing procedures
  • Responsible for stocking supplies needed for cabinets
  • Maintain inventory products and supplies
  • Conduct appointments according to guest’s comfort and desire
  • Prepare guest consultation
  • Verify medical releases from guests with applicable medical conditions
  • Follow proper draping procedures
  • Sanitize implements and working areas
  • Sell/promote merchandise
  • Complete required post- treatment documents
  • Follow dirty linen procedures and room set up
  • Dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift
  • Monitor and stick to time schedule throughout the day
  • Handle emergency procedures and report any accidents to your manager and security
  • Fill out necessary reports as required
  • Follow established standard spa treatment SOP’s
  • Perform all other duties as required

Requirements:

  • Minimum 2 years of experience as esthetics/massage in a luxury spa environment, preferably within a luxury hotel
  • High school diploma
  • Diploma or degree in a related field
  • Esthetic Certification from the Cosmetology Association of BC
  • CPR certified
  • Ability to perform job functions with attention to detail, speed, and accuracy
  • Ability to provide massage services to guests using props and/or products
  • Ability to provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy
  • Ability to assess guest needs and inquire about contraindications before beginning service
  • Ability to prioritize, organize, and follow up
  • Ability to be a clear thinker, remaining calm and resolving problems using good judgment
  • Ability to follow directions thoroughly
  • Ability to understand guest’s service needs
  • Ability to work cohesively with co-workers as part of a team
  • Ability to work with minimal supervision
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Knowledge of SpaSoft is an asset
  • Required to speak, read, and write English
  • Additional language is an asset
  • Must be legally eligible to work in Canada
  • Must be able to exert physical effort in transporting 10-15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding

Nice to have:

  • Knowledge of SpaSoft
  • Additional language

Additional Information:

Job Posted:
March 20, 2026

Work Type:
On-site work
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