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Administer professional massage, bath rituals and body treatments to guests. Utilizes knowledge of and provides services covering numerous massage modalities including Swedish, deep tissue, reflexology, hot stone, relaxation, and prenatal.
Job Responsibility
Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service
Receive guests on time for their service in a courteous, professional and polite manner
Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
Properly open and close each shift according to Standard Operating Procedures and Spa protocols
Properly care for equipment, using proper sanitation and use proper amounts of product to assist with cost controls
Provide accurate and detailed descriptions of spa treatments, packages, services, treatment contraindications, facility features and hours of operation
Have complete knowledge and understanding of all services and products offered
Perform prep work, properly clean and restock room as required
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available in the Spa or on property
Responds promptly to guest requests, complaints or inquiries professionally, courteously and promptly reporting to a supervisor if needed
Maintain a clean, safe, fully stocked and well organized work area
Assist in all areas of the spa operation, including locker room and fitness center as needed, as requested by management
Requirements
Degree or Certificate from an accredited Massage Therapy Program
Previous spa experience and massage therapy experience preferred