Spa Supervisor, Marriott Bonvoy

Spa Supervisor

Marriott Bonvoy

Location:
Australia, Perth

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

Job Responsibility:

Advise employees on general property information, in-house groups, policy changes, or other pertinent information
Answer questions about available services, general property information and amenities
Confirm guest first and last name and type of treatment scheduled prior to beginning treatment
Monitor and stick to time schedule throughout the day
Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed
Promote and sell spa/salon services and retail products
Complete requisitions for additional products, supplies, or equipment
Inspect work areas and tools/equipment to ensure conformance to company standards
Notify Engineering of spa/salon maintenance and repair needs

Requirements:

Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
I’m Alert Food Safety Certification (from City of Perth)
High school diploma/G.E.D. equivalent
Passion for customer service
At least 2 years of related work experience

What we offer:

Beautiful location on the Elizabeth Quay waterfront
Training and Career Development opportunities within an international brand
Discounts on hotel rooms and food and beverage within Marriott
Discounts on retail venues around the location
Recognition and wellbeing programs
Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Parental Leave
Free Employee Meals

Additional Information:

Job Posted:
November 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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