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Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
Job Responsibility:
Promoting Spa services or retail
Scheduling reservations and confirming appointments
Providing answers about services
Checking in guests
Processing payments
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Managing reservation software
Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance
Reaching overhead and below the knees, including bending, twisting, pulling, and stooping