Spa & Retail Associate Seasonal PT

• Customer Service - Greet and assist customers in a friendly and professional manner. Help customers select products that suit their preferences
• Product Knowledge - Maintain a deep understanding of the product range and brand lifestyle culture. Provide detailed information about the products to customers, answering any questions regarding products or equipment
• Sales - Actively contribute to achieving sales targets. Upsell and cross-sell products while maintaining a high standard of service
• Store Presentation - Ensure the store is always clean, organized, and visually appealing. Regularly check stock levels and communicate with the team regarding replenishment needs
• Cash Handling - Accurately process sales transactions, handle cash and card payments, and issue receipts
• Stock Management - Assist in stock receiving and inventory control. Ensure that stock is stored correctly and that products are rotated
• Customer Relations - Build and maintain positive relationships with customers, ensuring they leave the store satisfied and likely to return
• Brand Representation - Uphold the values and standards of the Four Seasons brand in every interaction with customers. Ensure that all communication, appearance, and actions reflect the luxury and elegance of the brand

• Minimum 1+ years in guest/customer service role, luxury retail experience preferred
• Passion for ski culture, luxury retail clothing and customer service
• Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment
• Requires knowledge of the ability to operate computer equipment, POS system and Microsoft applications
• Ability to stand for 8 hours and lift up to 50lbs
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States

luxury retail experience preferred

• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Employee Cafeteria available for meals
• Be yourself and become a member of a work family that cares about you and invests in your development
• Elevate your craft here and abroad
• Employee engagement at all levels
• where your thoughts and ideas are not only heard but actioned