Spa Receptionist Job at Four Seasons (Nashville)

Fitness & Spa Receptionist

Temporary housing in major cities worldwide with Marriott Executive Apartments, ...

Location

South Korea , Seoul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
CPR Certification
First Aid Certification
Fitness Equipment Certification
Any certification or training required by local and state agencies

Job Responsibility

Wash, mop, and clean the pool deck
Promote a fun and relaxing atmosphere for guests
Observe activity in the recreational facility and respond appropriately in emergencies
Promote recreation facility rules and regulations
Provide assistance to injured guests until emergency medical services arrive
Obtain, fold, and stack towels according to procedures
Report accidents, injuries, and unsafe work conditions
Complete safety training and certifications
Welcome and acknowledge all guests
Anticipate and address guests’ service needs

What we offer

Equal opportunity employer
Access to opportunities for all
Rich blend of culture, talent, and experiences
Non-discrimination policy including disability and veteran status

Fulltime

Spa Receptionist cum Trainer

Spa Receptionist cum Trainer position at Legacy Mekong Can Tho, Autograph Collec...

Location

Vietnam , Can Tho

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
Update records, files, reservations
Answer inquiries from guests
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment
Prepare letters, memos, and documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail
Create and maintain computer- and paper-based filing systems
Compile, copy, sort, and file records
Enter and locate work-related information using computers and/or point of sale systems

Job Responsibility

Update records and files
Handle reservations
Answer guest inquiries
Transmit information and documents
Operate office equipment
Prepare documents and correspondence
Handle mail
Maintain filing systems
File records and documents
Use point of sale systems

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Access to opportunity
Global team environment

Fulltime

Spa Receptionist

Our Spa Specialists play an important role in support of a number of vital Spa f...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to use reservation software
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Build memorable and unique experiences for guests
Promote Spa services and retail
Schedule reservations and confirm appointments
Provide answers about services
Check in guests
Process payments
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Maintain professional uniform, personal appearance, and communications

What we offer

Training opportunities
Development opportunities
Recognition programs
Holistic well-being focus
True camaraderie with diverse group of co-workers
Community work environment

Fulltime

Receptionist

Receptionist position at The Ritz-Carlton Millenia Singapore focused on performi...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Schedule services for individuals and large groups using spa/salon reservations software system
ability to perform all reception operational duties including check in, check out, billing and reservation procedures
excel in knowledge of all spa services and products
conduct daily & month-end inventory count of retail items
ability to adapt to priority changes of workflow or requirements
ability to prioritize, organize and follow up
successful completion of the training/certification process
education: high school diploma or G.E.D. equivalent
related work experience: less than 1-year related work experience

Job Responsibility

Update the reservations/cancellations list throughout the day
inform providers of last-minute changes and resolve scheduling issues
promote and sell spa/salon services
process guest payments for spa/salon services
balance, scan, and drop receipts
notify engineering of maintenance and repair needs
maintain cleanliness of fitness centre, spa and locker rooms
assist customers before and/or after their treatment for retail purchase
answer departmental telephone within 3 rings using correct telephone etiquette
accommodate all guest requests courteously and efficiently

What we offer

Equal opportunity employer
access to training and career growth
access to a global team
non-discrimination on any protected basis including disability and veteran status

Fulltime

On-Call Spa Receptionist

The Spa Receptionist welcomes guests, responds to a wide variety of guest inquir...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 6 months of spa receptionist or related experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 20 lbs
US work authorization is required

Job Responsibility

Provide a warm welcome and a fond farewell with the highest level of hospitality and professionalism
Manage spa bookings
Schedule treatments with selected Spa software, maximizing time within the treatment schedule and tracking guest preferences
Contact therapists for same day appointments
Respond to a wide range of guest inquiries, describing treatments, products, services, packages, and pricing and handling guest concerns with empathy and discretion
Process payments for services and retail, ensuring commissions are properly assigned
Complete gift certificate procedures
Maintain the spa reception area and ensure the staff lounge, spa desk, refreshment stations and retail area are reflective of spa environment with proper lighting, scent and music

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Parttime

Spa Recepcionist

Location

Portugal , Lisboa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Spa Receptionist experience in a luxury spa and fitness environment appreciated
Excellent communication and organization skills
Previous customer experience and ability to work effectively under pressure
Attention to detail and problem solving skills
Ability to multitask and prioritize daily workload
The candidate must hold the required authorization to work in an European country
Reading, writing and oral proficiency both in Portuguese and English

Job Responsibility

Responsible for greeting all guests
Answering phone calls, assisting guests with questions regarding the spa treatments and products
Booking all appointments, checking the guest into the computer system and charging for services performed
Scheduling appointments and forwarding relevant information ensuring all guests experience pure peace and relaxation
Describing our Spa Treatment Menu and making recommendations to our guests for treatments and home care products, while responding to a wide variety of guest requests, adding your personal recommendations and ensuring our guests receive the highest levels of service excellence

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Spa Receptionist

The Spa Receptionist is the first point of contact for guests visiting the spa, ...

Location

Spain , Mallorca at Formentor

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous background in spa, wellness, or luxury hospitality reception is preferred
Fluency in English and Spanish is required
Authorization to work in Spain
2 Years Work Experience
Professional /Technician Degree
High Language Ability

Job Responsibility

Greet and assist guests in a professional and friendly manner, ensuring a luxurious experience
Handle spa and gym reservations, inquiries, and guest requests efficiently
Provide information about spa treatments, wellness programs, and fitness offerings
Maintain accurate appointment schedules and ensure smooth check-in and check-out processes
Process payments, manage billing, and handle administrative tasks
Work closely with spa therapists, fitness instructors, and hotel departments to deliver exceptional service
Ensure cleanliness, organization, and a relaxing atmosphere in the spa reception and lounge areas
Handle guest feedback and concerns with professionalism and effective service recovery
Maintain up-to-date knowledge of spa promotions, special offers, and seasonal treatments
Manage inventory of spa products, amenities, and supplies, ensuring availability and efficient stock control

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Spa Receptionist

Schedule services for individuals and large groups using spa/salon reservations ...

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Matric
At least 1 year experience
Spa therapist experience advantageous

Job Responsibility

Schedule services for individuals and large groups using spa/salon reservations software system
Call guests to confirm scheduled services
Answer questions about available services
Update the reservations/cancellations list throughout the day
Inform providers of last-minute changes and resolve scheduling issues as needed by working with supervisor/manager
Check in guests for appointments
Confirm first and last name and provide general spa orientation to guests upon arrival
Promote and sell spa/salon services
Obtain assigned bank and ensure accuracy of contracted monies
Obtain change required for expected business level and keep bank secure at all times

Fulltime

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Spa Receptionist

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