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Spa Receptionist

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Four Seasons

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Location:
Spain , Madrid

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Four Seasons Hotel Madrid is looking for a Spa Receptionist to join our team. The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule. The role also includes to take a proactive approach to understanding guest needs and desires.

Job Responsibility:

  • Proactively welcome guests and deal with all enquiries
  • Be knowledgeable about treatments, products, services and pricing
  • Schedule treatments to maximize use of time
  • Take proactive approach to understanding guest needs and desires
  • Welcome guests at the Spa
  • Deal with all mail correspondences
  • Take reservations for spa treatments
  • Ability to upsell cosmetic products and retail brands within the Spa
  • Take guest for tour of spa and explain facilities
  • Work harmoniously and professionally with co-workers and supervisors
  • Check guest in and out, following payment procedures
  • Ensure reception area is clean and presentable at all times
  • Prepare daily reports

Requirements:

  • Previous Spa or Hospitality experience required
  • Flexible schedule and ability to work all shifts, weekends and holidays
  • Must have legal right to work in Spain
  • Fluency in English and Spanish
  • Strong interpersonal skills
  • Ability to multitask and solve problems
  • Excellent grooming, positive attitude, warm welcoming smile
What we offer:
  • Competitive Salary, wages, and comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
  • Complimentary Dry Cleaning for Employee Uniforms
  • 50 natural days of vacation, and the day of the birthday free
  • Complimentary Private Health insurance
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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